ISN is a global leader in contractor and supplier management, established in 2001. They are seeking a Bilingual Business Development Associate to leverage language skills in providing customer support, troubleshooting issues, and participating in sales and marketing projects.
Responsibilities
- Use language skills to communicate with clients and colleagues from different countries and cultures
- Provide proactive service and support to customers, answer their calls and inquiries, troubleshoot their issues, and participate in sales and marketing projects
Skills
- Excellent verbal and written communication skills in English AND Spanish
- A customer service orientation and a passion for helping others
- A desire to work with people and engage in verbal interaction over the phone
- A career aspiration to start in Customer Service and progress into B2B sales
- Proficient computer skills (Word, Excel, PowerPoint, e-mail applications)
- A diligence for in-depth learning of software programs and new concepts
- Strong retention skills and patience for difficult troubleshooting scenarios
- Bachelor's degree from an accredited university and/or equivalent work experience
- Advanced fluency in English AND Spanish (written and verbal) required
- Desire to work in customer service and move into B2B sales within 12-24 months
- Ability to work in office at least 3 days a week
- Authorized to work in the U.S. and will not require visa sponsorship now or in the future
Benefits
- 100% company-paid monthly insurance premiums for employees and dependents
- Medical, Dental, Vision, and Life Insurance
- Employee assistance program
- 4% retirement matching
- Long-Term & Short-Term Disability Coverage
- Paid time off0-1 year – 15 day (pro-rated first year)1-5 years – 20 days5-10 years – 25 days10+ years – 30 days
- Holidays – 13 paid holidays
- Monthly cell phone reimbursement
- Complimentary parking space or monthly reimbursement for DART public transportation
- Team-building activities and events, including quarterly kick-off meetings and community volunteer day
- Matching charitable gift program
- Professional development & training opportunities
- Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health
- Business casual, jeans allowed
Company Overview
Established in 2001, ISN® is the global leader in contractor and supplier management. It was founded in 2001, and is headquartered in Dallas, TX, US, with a workforce of 501-1000 employees. Its website is http://www.isn.com.