Location: Canada (Remote)
Position Type: One-Year Full-Time Temp Role (Potential for extension or conversion subject to funding)
Reports To: Head of Operations & Finance
Start Date: ASAP
Compensation: CAD$ 90,000-110K
Application Deadline:
This recruitment is on a rolling basis. Candidates are considered as they apply, until the opportunity is filled.
THE ROLE
This is a high-impact role for an intrapreneurial, natural collaborator, problem-solver, and hands-on implementer, who thrives in a small, dynamic organization. The Business Systems Analyst will lead the day-to-day execution of Canopy’s business system initiative, working in close partnership with the Head of Operations & Finance, who provides strategic direction and portfolio oversight, and coordinating support from the Operations Manager and IT Coordinator to get the work done. The role serves approximately 65 staff across the organization. We are looking for someone motivated by Canopy’s mission and the opportunity to transform core systems for greater efficiency, collaboration, and impact through combining business acumen and analytical rigour with human-centered design sensibility.
The role will focus on the operationalization of a Salesforce overhaul, the rollout of new accounting systems, and the design of accompanying tools needed for overall revenue reporting. It will also lead the development of an intranet and knowledge management platform, establish a document management infrastructure, and improve internal online communication channels across the organization.
Across each of these workstreams, the Business Systems Analyst applies design thinking and process improvement methods to identify user needs and co-design solutions with staff. They bring a change management lens to implementation — ensuring staff are engaged, enabled, and supported through transitions — and have the project management skills to coordinate delivery across workstreams.
The Business Systems Analyst partners closely with Impact teams, Development, FUNCounting, Monitoring, Evaluation, and Learning (MEL), Culture and Engagement, and external partners to ensure systems are fit for purpose, intuitive, and scalable.
This role is well-suited to someone with a passion for socio-environmental impact, who loves working with users and organizing data, and has a proven ability to co-design and deliver solutions to complex problems in a fast-paced start-up-like environment.
KEY RESPONSIBILITIES
ABOUT YOU
We are looking for motivation and potential backed by tangible experiences that demonstrate said motivation and potential. You are entrepreneurial, highly relational problem-solver who works nimbly, learns quickly, and are driven by the challenge of helping an innovative organization scale its impact. You work with equal comfort in ambiguity and in structed project delivery, and you bring others along with you.
You are the right fit if:
This role is best suited to candidates with 3-5 years of hands-on experience practicing business systems analysis in real organizational contexts. Candidates may meet the qualifications for this role through a combination of business systems analysis, implementation, or administration experience, or through closely related operational, data, or systems-support experience where they have supported how systems and data are used across teams.
Core Capabilities
Related or Transferable experience
We value diverse backgrounds. Your qualifying experience might include:
Nice to haves (not required)
HOW TO APPLY
Please submit your CV, a cover letter, and a separate response to the prompt below. Applications missing either the cover letter or the prompt response will not be considered.
On AI use and authenticity: You may use AI tools to brainstorm, edit, or proofread, but please do not use AI to write your cover letter or prompt response for you. We want to hear your voice, experiences, and perspective, not a polished, generic version generated by a model. If you use AI for minor editing assistance, please add a short note at the end of your prompt response (e.g., "I used [tool name] to proofread this response"). Applications written in a genuine, original voice will be prioritized.
Cover letter:
A standard cover letter expressing your interest in Canopy and the Business Systems Analyst role.
Prompt response:
Please answer the following question in a separate document or clearly labelled section within your cover letter document:
What motivated you to apply for this role at Canopy specifically? In your answer, share two concrete examples from your background, professional or personal, that demonstrate:
(1) your interest in contributing to meaningful social or environmental impact, including any actions you have taken, and
(2) a time you used an entrepreneurial or intrapreneurial mindset to build or significantly improve a system, process, or tool that did not previously exist or was significantly underperforming, and that made a real difference for the people using it.
Tell us what you did, what drove you, what you learned, and what resulted.
Canopy is committed to providing an inclusive and accessible recruitment process. If you require accommodations at any stage of the hiring process, please let us know and we will work with you to meet your needs.
Canopy embraces equity and diversity and is committed to a workplace that is enriched by the people, needs, and desires of our diverse community. We thank all applicants; however, we will only contact candidates who successfully secure an interview.