Co-operators is a leading Canadian financial services co-operative committed to sustainability. The Bodily Injury Claims Representative is responsible for the investigation, negotiation, and settlement of bodily injury claims, ensuring quality client service and adherence to claims service standards.
Responsibilities
- Investigate, interpret coverage, reserve adequately, negotiate and settle bodily injury claims
- Contribute to a client service culture by embedding client engagement philosophies into daily work and implementing innovative, client-centric decision making, to be THE industry leader in client engagement
- Provide quality client service to our clients in accordance with claims service standards
- Contact claimants, lawyers, policy holders and witnesses in a timely manner in the investigation and resolution of claims
- Set up and maintain files for assigned claims
- Handle files in defense litigation and Alternative Dispute Resolution (ADR), using litigation management guidelines
- Authorize payments and reserves of up to $75,000 authority
Skills
- One (1) year insurance experience or two (2) years related business experience
- Working towards Chartered Insurance Professional (CIP) courses
- Well developed computer skills including Microsoft Office software, internet and email systems
- Provincial adjuster license(s) maybe required dependent on the province of work
- University/College Degree
Benefits
- Training and development opportunities to grow your career.
- Flexible work options and paid time off to support your personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Paid volunteer days to give back to your community.
- Comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.
Company Overview
As a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and wealth products, services, and advice to build financial strength and security. It was founded in 1945, and is headquartered in Guelph, Ontario, CA, with a workforce of 5001-10000 employees. Its website is http://www.cooperators.ca/.