We are looking for a Commercial Underwriter to join our dynamic team. You will be responsible for providing excellent service to clients and advisors while managing various aspects of commercial insurance policies.
Key Responsibilities:
Handle incoming and outgoing telephone calls.
Obtain quotes from insurers or create quotes as per binder agreements for new and existing clients, re-broking, and policy amendments.
Supply quotes to clients/advisors.
Issue new business policies accurately on systems or via direct insurers
Process broker appointments.
Manage policy amendments requested by clients/advisors, issuing confirmation of insurance coverage and updated policy schedules.
Follow up on unpaid premiums as per company processes.
Process policy cancellations, discussing requests with advisors and clients to confirm cancellations.
Assist clients/advisors with general insurance-related issues.
Mentor junior staff and assist with training and development when required.
Handle ad hoc tasks within the field of expertise.
Manage Workpool correspondence, create and manage tasks, document actions/conversations, and finalise tasks.
Requirements
Minimum Qualifications/Certifications: Grade 12/Matric, NQF4, RE5
Minimum Experience: 5 Year Short term Experience
Working Conditions: Either Office bound or WFH . WFH - dedicated space and good Wi-fi connection
Qualifications & Skills:
Strong analytical and communication skills.
Ability to handle complaints professionally.
Knowledge of insurance policies and regulations.