Mutiny is Trailer Park Group's integrated creative agency focused solely on video game marketing. They are seeking a Community Manager to support day-to-day operations for clients' social media accounts, manage content deployment, and assist with community sentiment analysis.
Responsibilities
- Manage the deployment and publishing of content across all social media platforms
- Partner with lead CMs and the Account team to ensure final assets are deployed correctly and on schedule
- Supportive of UGC amplification and reactive opportunities; scouting, prepping creative presentations, and compiling qualitative community sentiment data
- Maintains organization of all creative assets on the team's internal servers and drives
- Ability to QA assets and copy before reviews/final delivery
- Share final assets and post copy to the publishing tracker and regional teams once approved by client
- Partner with the Account team to update asset status, latest creative, and flags to consider on the publishing tracker
- Supports lead CM and Data Analyst with community sentiment analysis and conversation themes for reporting, including positive, neutral, and negative sentiment, common community FAQs, and screenshots of community conversations
- Monitor social channels daily for general gaming trends and cultural conversations, reporting back to your internal team with suggestions on how to tailor social strategy to the social climate
- Monitor competitors, partners, and well-known creators for opportunities to engage or amplify
Skills
- Candidates must have FPS gaming experience and a strong interest in the gaming space
- Social listening experience is absolutely required
- Candidates must reside on the West Coast of the United States
- 1-3 years of experience in supporting a Brand's social media account
- 1-3 years of community management experience, specifically deploying, scheduling, and managing a scheduling tool
- Hands-on social listening experience
- Experience using and managing scheduling, deployment, and inbound comms within Sprinklr or a similar publishing tool
- You have a love for all things social media and live/breathe gaming, especially RPG games
- A clean digital footprint, both in your personal and username social media history
- Previous employment as a social media community manager for a gaming or integrated marketing agency preferred
Benefits
- Unaccrued time off
- Sick time
- Paid company holidays
- Medical/dental/vision insurance
- Life insurance
- Disability insurance
- Maternity/paternity benefits
- 401(k) for regular full-time employees
- Other perks
- Bonus compensation
- TPG Academy
Company Overview
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