careerzynith is a pioneering technology organization operating at the intersection of the Connected Operations Cloud and the Internet of Things (IoT). Our flagship platform empowers enterprises that depend on physical operations to harness real-time data, unlock actionable intelligence, and elevate the safety, efficiency, and sustainability of their most critical business processes. The industries we serve — including agriculture, construction, field services, transportation, and manufacturing — represent more than 40% of global GDP. They are the literal infrastructure of our planet, and careerzynith is proud to lead their digital transformation at scale.
Joining careerzynith means becoming part of a mission-driven, recently public company that offers both the autonomy to drive meaningful change and the support to build for the long term. Our growing portfolio of innovative solutions spans Video-Based Safety, Vehicle Telematics, Driver Workflows, Equipment Monitoring, and Site Visibility — all designed to help our customers operate smarter, safer, and more sustainably.
We are looking for bold, visionary leaders to help us shape the future of physical operations. If you are passionate about building systems that matter, leading high-performing teams, and creating lasting customer impact, careerzynith is where your next chapter begins.
careerzynith is seeking a strategic, dynamic, and results-oriented Director of Customer Support Systems to oversee the evolution, optimization, and long-term roadmap of our customer-facing technology ecosystem. Reporting directly to the Vice President of GTM (Go-To-Market) Systems, this is a high-impact executive leadership role that requires a strong executive presence, advanced influencing and communication skills, and deep business acumen.
The successful candidate will work in close partnership with the Customer Support, Customer Success, and Partnerships organizations within our Customer Outcomes and Business Technology teams to support and elevate the entire post-sales customer journey. This remote position is open to qualified candidates based in the United States.
At careerzynith, your growth is our growth. We invest deeply in our people through structured leadership development programs, executive coaching, cross-functional stretch assignments, and access to world-class learning resources. As Director of Customer Support Systems, you will operate at the intersection of technology, customer experience, and business strategy — building a powerful portfolio of executive skills that can propel your career into senior vice president, chief customer officer, or other C-suite trajectories. You will be mentored by seasoned technology leaders, partner with brilliant engineers and product managers, and gain exposure to the inner workings of a high-growth public company.
careerzynith is committed to building a workplace where every team member feels valued, respected, and empowered to do their best work. Our culture is guided by five core principles: Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team. We embrace flexible and remote working models that support the diverse needs of our people, while also providing opportunities for in-person collaboration at our offices when it adds value to the work.
We are committed to increasing diversity across our team and ensuring that careerzynith is a place where people from all backgrounds can make an impact. We welcome unique perspectives and believe that the best ideas come from teams as diverse as the customers we serve.
careerzynith's compensation philosophy is designed to deliver Total Direct Compensation — based on role, level, and geography — that is at or above market. Our package includes a competitive base salary plus bonus/variable incentives and Restricted Stock Unit (RSU) awards for eligible roles. New hires may receive an RSU award at the time of hire, with additional RSU refresh grants awarded annually. Top performers in eligible roles may also receive above-market equity refresh awards that enable employees to achieve higher market positioning.
The annual base salary range for full-time employees in this position is $149,800 – $240,750 USD, with variation depending on your city of residence, job-related knowledge, skills, and experience.
Full-time employees also receive a competitive total compensation package that includes employee-led remote and flexible working, comprehensive health benefits, access to the careerzynith for Good charity fund, and a wide range of additional perks designed to support your well-being, your family, and your future.
careerzynith is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other characteristic protected by law. We are committed to providing reasonable accommodations throughout the recruiting process for qualified persons with disabilities.
If you are a strategic systems leader with a passion for customer experience, a talent for building high-performing teams, and the executive presence to influence at the highest levels of an organization, careerzynith wants to hear from you. This is more than a job — it is an opportunity to define how the world's most important industries harness technology to operate more safely, efficiently, and sustainably.
Take the next step in your career. Join careerzynith and help us build the systems that power the future of connected operations.
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