Events Specialist

Manulife is a leading international financial services provider, and they are seeking an Events Specialist to join their Meeting and Event team. This role involves managing high-quality meetings and events for John Hancock Insurance, ensuring exceptional service and coordination for internal and external clients.

Responsibilities

• Support event planning/meeting management team on Insurance Distribution events as assigned. Coordination and producing complete management information itineraries for delegates attending meetings, conferences, and special events. The accuracy and detail of the management reports are crucial to the execution and success of every event
• Use Cvent to set up meeting/conference registration forms and websites. Processing of registration information, including system input and liaison with external travel partners to coordinate airline travel for attendees
• Produce hotel reports including room type, arrival/departure dates, room credit, special requirements, etc. and generate arrival/departure manifests and meeting/conference tour reports
• Prepare confirmation emails for attendees including details of hotel accommodation, arrival information and any other supporting information
• Preparation of attendee information kits including business agenda, transportation details, name badge and relevant materials
• Track and maintain budgets for events
• Prepare exhibitor booths and materials for industry meetings and conferences

Skills

• Previous event planning experience
• Experience with Cvent and a working knowledge of Outlook, Microsoft Word, Excel, PPT, MS Forms. Ability to learn new technology and applications
• Understanding and embracing our company values throughout all stages of event management and support, engaging with colleagues, and creating partnerships
• Attention to detail and accuracy
• Excellent organization, communication and time management skills
• Ability to multi-task, be flexible and move from one priority to another while maintaining a high level of accuracy and the ability to work independently and under pressure during peak periods
• This role may require limited occasional travel

Benefits

• Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans
• Various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)
• Financial education and counseling resources
• Generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year
• Full range of statutory leaves of absence

Company Overview