Join our dynamic team at arenaflex, a leading organization in the industry, as we seek a highly skilled and motivated Government and Corporate Affairs Customer Specialist to promote and sell air travel on our services, while providing exceptional customer service and support.
**Unlock a World of Possibilities with arenaflex**
At arenaflex, we're committed to providing our customers with the best possible experience. As a key member of our Corporate Affairs Team within the Government Affairs Division, you'll play a vital role in promoting and selling air travel on our services, while providing exceptional customer service and support. Our team is dedicated to delivering exceptional results, and we're looking for a talented individual to join us on this journey.
**Job Summary:**
As a Government and Corporate Affairs Customer Specialist, you'll be responsible for:
* Promoting and selling air travel on arenaflex to government and corporate clients
* Preparing itineraries, computing fares, issuing refunds, and preparing and issuing tickets
* Responding to customer inquiries and resolving problems in a mutually beneficial manner
* Communicating with customers over the phone to research passenger complaints and advise on cancelled or delayed flights
* Staying up-to-date on new rules, policies, and procedures that affect customers and communicating them effectively
**Requirements for Success:**
To be successful in this role, you'll need:
* A Bachelor's degree in a relevant field or equivalent experience/training
* Excellent leadership, organizational, and customer contact skills
* Knowledge of Native SABRE and ability to demonstrate resourcefulness and creativity in problem resolution
* A high level of initiative, good judgment, and dependability
* Satisfactory attendance required
**What We Offer:**
As a Government and Corporate Affairs Customer Specialist at arenaflex, you'll enjoy:
* A competitive salary and benefits package
* Travel perks: access to 365 destinations on over 6,800 daily flights
* Comprehensive health benefits, including virtual doctor visits and flexible spending accounts
* Wellness programs to support your physical and mental well-being
* 401(k) program with employer contributions available after one year
* An inclusive and diverse work environment with opportunities for growth and development
**Join Our Inclusive Team:**
At arenaflex, we value diversity and inclusion, and we're committed to creating a workplace where everyone feels welcome and valued. Our 20+ Employee Business Resource Groups help connect team members to our customers, suppliers, communities, and shareholders, and provide opportunities for growth and development.
**Career Growth Opportunities and Learning Benefits:**
As a Government and Corporate Affairs Customer Specialist at arenaflex, you'll have access to a range of training and development opportunities, including:
* On-the-job training and mentorship
* Regular performance feedback and coaching
* Opportunities for professional development and advancement
* Access to industry-leading tools and technologies
* A culture of innovation and continuous improvement
**Work Environment and Company Culture Highlights:**
At arenaflex, we're proud of our inclusive and diverse work environment, which is built on a foundation of respect, empathy, and open communication. Our team is passionate about delivering exceptional results, and we're committed to creating a workplace where everyone feels valued and supported.
**Compensation, Perks, and Benefits:**
As a Government and Corporate Affairs Customer Specialist at arenaflex, you'll enjoy a competitive salary and benefits package, including:
* A comprehensive health benefits package, including virtual doctor visits and flexible spending accounts
* Wellness programs to support your physical and mental well-being
* A 401(k) program with employer contributions available after one year
* Travel perks: access to 365 destinations on over 6,800 daily flights
* A range of other benefits and perks, including discounts on arenaflex services and products
**Apply Now:**
Don't miss out on this exciting opportunity to join our team at arenaflex. Apply now and take the first step towards a rewarding and challenging career with our organization.