About TeamHealth and Workwarp
TeamHealth, a leading healthcare organization, is physician-led and patient-focused. We have been recognized among the "150 Great Places to Work in Healthcare" by Becker's Hospital Review and have ranked as one of the "World's Most Admired Companies" by FORTUNE Magazine. Our commitment to excellence and patient care has earned us a reputation as a trusted partner in the healthcare industry. As a remote Overpayment Representative for Anesthesia groups, you will be part of a dynamic team that is dedicated to delivering exceptional results and making a meaningful impact in the lives of our patients.
Job Description Overview
This role is responsible for processing patient invoices with credit balances, recoups, adjustments, and unidentified payments for Anesthesia groups while maintaining accuracy and production. As an Overpayment Representative, you will play a critical role in ensuring that our patients receive accurate and timely refunds for overpayments. Your attention to detail, organizational skills, and ability to work independently will be essential in achieving our goals and delivering exceptional results.
Key Responsibilities
- Review and process guarantor, government payers, and commercial insurance overpayments for all groups to determine who is to be refunded.
- Process correspondence related to credit balances and process transfer of payment and cancelled check research forms.
- Process invoices in assigned worklist and strive to maintain view age at 30 days or less.
- Assemble appropriate documentation to validate refunds.
- Contact insurance carriers/guarantors as necessary on credit balances, offsets, and unidentified payments.
- Report any error trends identified that affects accounts from being processed correctly.
- Research unidentified invoices and report to determine the appropriate application of payments identified.
Qualifications and Experience
To be successful in this role, you will need to possess the following qualifications and experience:
- Education: High School diploma or equivalent.
- Experience: Previous medical billing experience is preferred, but not required. A minimum of one year of experience in medical billing, excellent communication skills, and ability to meet deadlines and production goals are required.
- Skills: Exceptional organizational skills, high accuracy performance, and good computer skills are essential.
- Work Environment: Must be able to work independently and in a close team environment.
Training and Onboarding
This role requires a 12-week on-site training period in Louisville, TN. During this time, you will receive comprehensive training and support to ensure your success in the role. After completing the training period, you will be able to work remotely and enjoy the flexibility and benefits that come with it.
Career Growth Opportunities and Benefits
As a remote Overpayment Representative for Anesthesia groups, you will have access to a range of career growth opportunities and benefits, including:
- Career Growth Opportunities: We offer a range of opportunities for professional growth and development, including training, mentorship, and career advancement.
- Benefit Eligibility: You will be eligible for medical, dental, vision, and life insurance benefits, as well as a 401(k) program with discretionary matching funds.
- Generous Personal Time Off: We offer a generous personal time off policy, allowing you to recharge and maintain a healthy work-life balance.
- Eight Paid Holidays per Year: You will receive eight paid holidays per year, allowing you to celebrate special occasions and relax with your loved ones.
- Quarterly Incentive Plans: We offer quarterly incentive plans to recognize and reward your hard work and dedication.
Work Environment and Company Culture
We are committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. Our company culture is built on a foundation of respect, empathy, and open communication. We believe in fostering a collaborative and supportive team environment that encourages growth, innovation, and excellence.
Compensation and Perks
We offer a competitive salary and a range of benefits and perks, including:
- Competitive Salary: We offer a competitive salary that reflects your skills, experience, and qualifications.
- Benefits and Perks: You will be eligible for a range of benefits and perks, including medical, dental, vision, and life insurance, as well as a 401(k) program with discretionary matching funds.
How to Apply
If you are a motivated and detail-oriented individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about the role and submit your application. We look forward to hearing from you!
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