Introduction to arenaflex
arenaflex is a leading global family entertainment and media enterprise with a diverse range of industry segments, including media networks, parks and resorts, studio entertainment, consumer products, and interactive media. With a rich history dating back to the 1920s, arenaflex has evolved into a superior name in the entertainment industry, proudly continuing its legacy of creating elite stories and experiences for every member of the family. Our stories, characters, and experiences reach consumers and guests from every corner of the globe, with operations in over 40 countries. Our employees and cast members work together to create entertainment experiences that are both universally and locally loved.
About the Role
We are seeking a highly skilled and flexible Technical Operations Coordinator to join our Engineering Services Product Operations team. As a Technical Operations Coordinator, you will play a vital role in supporting operational activities and improving efficiency to scale and meet growing infrastructure needs. This position is part of a business segment we call arenaflex Entertainment and Innovation. arenaflex Entertainment and Sports LLC is an equal opportunity employer, and candidates will be considered for employment regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status or any other basis prohibited by federal, state, or local law.
Key Responsibilities
- Collaborate with internal stakeholders (Engineering, Product) to understand technology requirements and equipment specifications.
- Analyze and source potential vendor quotes for technology products and services.
- Process purchase orders and ensure timely delivery of equipment and services.
- Track and manage technology budgets and spending.
- Maintain accurate records of all technology purchases and vendor contracts.
- Develop and maintain strong relationships with key suppliers, coordinate vendor onboarding, and act as level 1 support for partner accelerations.
- Verify receipt of hardware at locations, manage spare stock, and implement RMA strategies.
- Support multi-faceted knowledge of physical on-premises infrastructure and planning of services/products.
- Apply professional-level technical expertise and judgment to provide non-routine technical support for data center operations.
- Install, configure, and repair server and non-workstation hardware, software, systems, and other resources in a data center or other centralized computer network environment.
- Maintain access control, data integrity, and file system security for the computer/data center environment.
- Monitor, track, and record system performance and usage metrics.
- Communicate highly technical information to both technical and non-technical staff, and recommend process, hardware, and software solutions, including new acquisitions and upgrades, to improve data center efficiency.
Essential Qualifications
- Bachelor's degree required.
- Experience working with remote and global teams is a plus.
- Experience in technical operations teams is a plus.
- Project management experience that demonstrates the ability to organize, find solutions, and see projects through to a successful conclusion.
- Must be highly skilled in written and oral communications and be able to create concise, meaningful, data-driven documents and presentations for leaders.
- Strong analytical and quantitative skills, with the ability to analyze data and statistics to support assumptions and evaluate results.
- Demonstrated expertise in working in multi-functional organizations.
Preferred Qualifications
- Experience in data entry, vendor management, and technical support.
- Knowledge of IT service management frameworks and processes.
- Familiarity with data center operations and infrastructure planning.
- Experience with project management tools and software.
- Strong problem-solving skills and attention to detail.
Career Growth Opportunities and Learning Benefits
At arenaflex, we offer a dynamic and supportive work environment that encourages professional growth and development. As a Technical Operations Coordinator, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional results. You will also have access to training and development programs, mentorship, and career advancement opportunities to help you achieve your career goals.
Work Environment and Company Culture
arenaflex fosters a business culture where ideas and decisions from all individuals help us grow, innovate, create the best stories, and be relevant in a rapidly changing world. We value diversity, equity, and inclusion, and we are committed to creating a workplace where everyone feels welcome, valued, and respected. Our employees enjoy a range of benefits, including flexible working hours, remote work options, and a comprehensive benefits package.
Compensation, Perks, and Benefits
The hiring range for this position is $73,400 to $98,400 per year, depending on the candidate's geographic location, work-related experience, skills, and education, among other factors. A bonus and/or long-term incentive units may be offered as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, subject to the level and position advertised.
Conclusion
If you are a motivated and detail-oriented individual with a passion for technology and operations, we encourage you to apply for this exciting opportunity to join our team at arenaflex. As a Technical Operations Coordinator, you will play a critical role in supporting our engineering services and product operations, and you will have the opportunity to work with a talented team of professionals who are dedicated to delivering exceptional results. Apply now to take the first step in your career with arenaflex!
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