Please note that we are not currently accepting resumes or additional support from talent agencies or third-party sources. Any resumes received from these sources will be considered unsolicited.
We value integrity and clear communication with our partners, and appreciate your understanding in this matter.
The role, at a glance:
Biamp, a leading manufacturer of professional electronics for use in the installed audio and video
communications market, is currently recruiting for a new Field Sales Engineer based in the East US,
who will work with customers in the East US region. This position is a primary source for pre-sales
technical and design support for all Biamp’s A/V products.
This is a technical sales role focused primarily on pre-sales support. The Field Sales Engineer is
responsible for educating end users, consultants, AV integrators, and distributors on the design
capabilities and performance benefits of Biamp’s products and technologies. The goal is to help
clients select the ideal Biamp solution for their project and ensure it meets their performance
expectations.
In addition, the role includes delivering training and guidance to channel partners, designers, and
installation teams to support more efficient and profitable project completion. The Field Sales
Engineer works closely with Biamp account managers, business development representatives, and
technical support staff, while building and maintaining strong customer relationships throughout the
sales process.
How you'll contribute:
Drive the sales process through all project phases requiring technical or design decisions. Fully explain to clients how a Biamp solution solves their issues. Help increase Biamp market share by providing world-class technical expertise on every project with the primary goal of increasing revenue for the company
Provide demonstrations and training on the technological aspects of Biamp’s products and solutions in the field to system integrators, consultants, end-users and distributors
Manage all elements of technical communication between Biamp and the channel up to the point where the product is ordered. This includes drafting conceptual design drawings, providing quotations, and creating any technical documentation or guidance required during the pre-sale stage
In collaboration with the account manager, develop relationships with decision-makers and technical staff, becoming their technical resource and reference
Participate in regional trade shows as necessary, meeting customers at the booth and delivering equipment demos or providing technical expertise
The Field Sales Engineer will take a leadership role through the technology evaluation stage of the sales process with major projects and key clients, remaining available to assist during the development of system design
Maintain an ethos of constant self-improvement on sales techniques and technical skills
Other duties as assigned by your supervisor
You'll also support by:
Reporting client feedback on technical matters to Biamp leadership. Identify and report any areas that could be improved upon for increased customer satisfaction
Providing input and guidance for the creation of operations manuals for new products
Creating and proofreading content for Biamp’s online knowledgebase
Coordinating and collaborating with apps engineering and product management on product evolution
A successful candidate should have:
Comprehensive general technical audio, video and control knowledge
Experience with programming and installing of AV and control systems
Extensive computer networking design and support experience (preference in audio video networking), with CCNA, CCNP, CCDP, ENS, CompTIA or other relevant IT industry qualifications a big plus
Good computer literacy skills, including working knowledge of the MS Office suite, CAD programs and EASE
Experience interfacing with distributors, system integrators, consultants, and end-users in the professional audio-visual and control industry
Strong technical presentation skills, and the ability to address a wide range of business and technical people, from company presidents to non-technical staff
Ability to build long-term relationships with customers
Ability to work as part of a team, and strong self-motivation to enable efficient work in a location remote from the company’s offices
Excellent written and verbal English skills. The ability to speak and write fluently in another European language a big plus
Relevant degree or professional qualifications desirable
The ability to lift fifty pounds for carrying demo gear and setting up speakers
The successful applicant will be based in the East US and live within easy access to a major
international airport. The position requires the ability to travel often and sometimes at short notice
throughout the East US, as well as occasional trips to yearly tradeshows in Las Vegas and Orlando.
This position includes the payment of all traveling and office costs, including office equipment. The
Field Sales Engineer, East US, reports to the Field Sales Engineering manager for the Americas.
Work Environment:
Home office environment
Up to 75% of travel
What we offer:
Medical, Dental, and Vision
3 weeks annual PTO and 9 paid holidays
401(k) + matching
Employer-paid base life insurance, short, and long-term disability
Health savings accounts (with Biamp contribution) and flexible spending accounts
Tuition reimbursement
Charitable donation matching
Discretionary profit-sharing
Referral bonuses
Who is Biamp?
We make the world’s most extraordinary audio and video solutions. For over 50 years, Biamp has created and innovated professional audiovisual solutions that enable great communication. From the smallest of rooms to the largest of venues, we empower true human connection in every space.
As we grow to meet our customers’ needs and evolve to address the challenges of tomorrow, one guiding principle remains the same:
Biamp connects people through extraordinary audiovisual experiences
About our company:
At Biamp, we believe the employment relationship should be reciprocal. We want you to love your job, and we want your expertise and knowledge to help drive our business forward. We champion a supportive and dynamic environment filled with passionate people who choose continuous improvement over perfection. We insist on clear, explicit decision making, believe in taking calculated risks, and celebrate tough decisions even when they don’t succeed. We look for people who desire the best from themselves and encourage the same from their coworkers. Our commitment to one another and to the common goal is the most consistent reliable path to recurring success for all of us