Global Sales Information & Content Manager (F/M/X)

Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 5,000 talents are committed to deliver the best tech and digital experiences to our guests, hotels and staff across 110 countries and to shape the future of hospitality.  

Accor Tech & Digital, jobs in the tech field where intelligence is above all human!  

The Commercial, Digital & Tech department leads the Group’s main growth drivers: distribution, global sales, loyalty programs, e-commerce, data, and digital. With a multi-billion-euro P&L and responsibility across 45+ brands in 110 countries, its mission is to elevate guest experience and drive revenue for hotels and owners worldwide. This integrated scope serves as the dynamic engine behind Accor’s strategic growth and innovation, seamlessly blending market reach, customer experience, and technological foundational capabilities.

This powerful ecosystem is designed to:

• Steer large-scale transformation in an asset-light global model – Driving complex change across organizations, rethinking business models, mobilizing cross-functional teams, and aligning culture, tools, and operations to accelerate growth at scale.
• Lead the transformation of Accor’s commercial, digital, and tech ecosystem – Delivering maximum value for both guests and hotel owners, focused on performance, scalability, and experience.
• Orchestrate a connected distribution & e-commerce strategy – Aligning direct and indirect channels through a unified commercial approach, revenue management excellence, and a robust digital architecture (ALL.com, mobile app, brand sites).
• Elevate loyalty through ALL Accor – Turning loyalty into a strategic differentiator. Driving member engagement and retention through personalization, brand integration, and seamless omnichannel experiences, combining automation with the human touch central to the Heartist culture.
• Activate data as a competitive asset – Leveraging first-party data and AI to tailor guest journeys, optimize pricing, and unlock commercial opportunities at scale, putting insights at the heart of every decision.
• Embed digital across every layer of the business – From tech platforms to front-line tools, enabling smarter operations, deeper customer connection, and commercial agility, all within an asset-light, global model.

We are committed to ENABLE OWNERS TO DRIVE REVENUES AND GUESTS EXPERIENCE AT THE LOWEST COSTS AND SUSTAINABLY

The Global Sales Information & Content Manager ensures regular, structured communication from Global Sales and RM to hotel commercial teams via appropriate channels. It consolidates key updates, tool news, training, and strategic topics into a consistent flow to Accor commercial teams, regions, brands and hotels. A regular summary of key global sales & RM initiatives will be shared to drive engagement and transparency. The role also aligns existing content into a unified communication stream, ensuring coherence across all stakeholders

Additional responsibilities include:

• Ensure direct communication with users of hotel sales tools by regularly sharing updates, training opportunities, and relevant tool-related news through dedicated newsletters sent to users directly.
• Establish and manage a strategic communication funnel for B2B segment topics, including a clear calendar and timeline. Coordinate with PME regions and Lifestyle & Luxury brands (LL) to translate and cascade content to hotels effectively.
• Develop and maintain a regular internal newsletter to increase the visibility of the Global Sales & RM teams. Highlight key successes, revenue milestones, tool enhancements, B2B marketing activities, and other strategic updates for internal Accor commercial audiences.
• Design and implement an information process and technical framework to enable efficient communication between Global Sales & RM and hotels via regional and brand structures. Develop a clear communication governance model and standardized content formats.

And you? 

• Tourism or hotel-specific education, university or school.
• Advanced work experience in tourism  with a focus  in chain hotel industry and communication.
• Experience in chain hotel sales is a needed asset with a minimum of 5 years
• Sales skills / strategy
• Proactivity & persuasion
• Flexibility & adaptation capacity
• Team spirit & hands on mentality
• Selling & communication focus
• Strong communication skills
• Min. 2 languages including English

Accor dares to impact:  

- the world   

• Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents.  

• We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects. 

- your career:   

• We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences.  

• Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis.  

- Specifically, at Accor Tech & Digital: 

• Remote work available several days per week from France, with flexible work options: work from home, from our offices, or even from our hotels and coworking spaces through Worklib. 

• Every Wednesday afternoon, dedicate your time to deep work and personal development. 

• Work in a multicultural and English-speaking environment. 

• Continuous improvement & training: hackathons, exceptional technology partnerships, dedicated talent management, certifications and a dedicated learning platform. 

and also, 

• ALL - Heartist® Program: unforgettable stays and experiences at all Accor locations and partner venues worldwide.  

• Heartist® for Good Program: commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours).  

• An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities.  

• Sustainable Mobility Package for the use of eco-friendly transportation or access to a company bike program in partnership with Zenride. 

• Coverage of urban public transport subscriptions between home and workplace, up to 75%. 

• €11 meal vouchers. 

• A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents.  

• Attractive working conditions with collaborative workspaces, restaurants, and recreational areas as well as wellness and sports facilities, on-site or through Gymlib. 

Your talent and motivation are our only selection criteria. 

We value the richness of diverse nationalities, personalities, and professional backgrounds. 

We know how to adapt to the specific needs of our employees, including those with disabilities. 
We encourage all applications, regardless of gender, so go ahead and apply! 

Recruitment is all about people!    

Is this mission appealing to you? Apply, and we will offer you:  

1. A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you.  

1. An interview with the team manager responsible for the role you are interested in.   

1. For some roles, you might also be required to complete an assessment (use case and motivation questionnaire.  

1. A final interview with our Human Resources team to discuss our Group's culture, work environment, training program, career prospects, as well as various benefits offered by the Group.  

1. A personalized feedback.  

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