Join a fast-growing retention marketing agency as a Junior Account Manager and support eCommerce brands in increasing customer lifetime value, retention, and profitability through strategic email and SMS marketing.
Requirements
- Minimum 2+ years of experience in email and SMS marketing, retention marketing, or account management
- Strong understanding of lifecycle marketing and customer retention strategies
- Experience building campaign calendars and analyzing marketing performance
- Ability to write clear, actionable creative briefs
- Familiarity with retention metrics such as LTV, retention rate, cohort analysis, and repurchase behavior
- Intermediate to advanced experience using ClickUp or similar project management tools
- Basic to intermediate knowledge of Figma for reviewing and providing feedback on designs
- Working knowledge of Klaviyo, including segmentation, flows, and QA processes
- Excellent written and verbal English communication skills
- Strong organizational skills and attention to detail
- Ability to stay calm under pressure and manage multiple deadlines simultaneously
- Self-starter mindset with strong ownership and accountability
- Eagerness to continuously learn and grow within retention marketing and eCommerce strategy
Benefits
- Full-time remote position
- Collaborative, high-performance remote team environment
- Long-term opportunity with growth into a client-facing Account Manager role
- Competitive salary: $3,000–$3,500 USD per month
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