Job Description:
• Manage and maintain products, collections, and services within Shopify.
• Keep ecommerce projects organized and progressing according to priorities.
• Coordinate with vendors to ensure customer orders are processed and fulfilled accurately.
• Monitor order status and follow up with vendors when necessary.
• Respond to customer emails related to orders or general inquiries when required.
• Schedule and publish social media content across company platforms.
• Generate marketing and social media content using AI-powered tools.
• Assist with ongoing administrative and operational tasks.
• Maintain accurate information across ecommerce platforms.
• Support process improvements that enhance efficiency and organization.
• Track assigned tasks and provide regular status updates.
Requirements:
• Experience supporting ecommerce operations.
• Previous experience working with Shopify.
• Experience scheduling and publishing social media content.
• Comfortable coordinating multiple projects simultaneously.
• Strong organizational and time management skills.
• Ability to work independently with minimal supervision.
• Excellent written communication for customer email support.
• Strong attention to detail.
• Data-driven mindset with the ability to monitor progress and outcomes.
• Reliable internet connection and suitable remote work environment.
• Previous experience as an Ecommerce Assistant, Project Assistant, Virtual Assistant, Administrative Assistant, Ecommerce Coordinator, or similar role.
• Experience supporting online retail or ecommerce businesses.
• Familiarity with vendor coordination and order fulfillment processes.
• Comfortable using AI tools for content generation.
• Experience working remotely in a fast-paced environment.
• Proactive mindset with excellent problem-solving abilities.
• Strong communication and organizational skills.
• Ability to prioritize tasks and manage deadlines effectively.
Benefits:
• Part-Time position.
• 100% Remote work.
• Work with an established and growing ecommerce business.
• Opportunity to gain experience across ecommerce, digital marketing, and operations.