Role Overview
The Product Support Specialist assists account managers with technical design assistance and helps with technical aspects of sales campaigns. They are responsible for quoting, sizing, building configurations, designing, and architecting solutions. The goal is to build skills, relationships, and industry credibility to drive product and consulting sales.
What You Will Do
Work closely with account teams and sales operations specialists, complete configurations and quotes, collaborate with technical architects, gather pre-sales proposals, and train technical architects on opportunity and quoting process and tools.
Why It Might Be a Fit
The ideal candidate is a self-motivated, independent, and resourceful individual with strong interpersonal and presentation skills. They should have extensive knowledge of data center solutions, be able to work under critical conditions, and be respectful and pleasant.
Requirements
- Bachelors degree in Computer Science, Engineering or equivalent
- Professional communication, presentation, analytical, and problem-solving skills
- Minimum of 2-5 years of hands-on experience in a data center setting
- Extensive knowledge of one or more of the following data center solutions: storage, networking, Compute, virtualization, data center management / automation, and security
Benefits
- Comprehensive health insurance coverage for employees
- Paid time off and company holidays
- Additional leave benefits as per policy
- Flexible work arrangements
- Learning and development opportunities
- Employee wellness initiatives
- Retirement and statutory benefits in line with India regulations
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