[Remote] Account Executive - Managed IT Services (MSP)

Note: The job is a remote job and is open to candidates in USA. Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. They are seeking an Account Executive to sell IT hardware and Managed Service Provider (MSP) support plans to dental offices in an assigned western U.S. territory, focusing on building relationships and closing deals.

Responsibilities

• Own the full sales cycle from prospecting to close across your assigned western U.S. territory
• Create detailed business plans to facilitate the attainment of goals and quotas
• Build and manage a disciplined pipeline using Salesforce, Clari, Groove, and Microsoft Teams
• Generate self-sourced opportunities through targeted outbound phone, email, and digital campaigns
• Build and maintain relationships with Henry Schein Dental field representatives, including Regional General Managers, Equipment Specialists, and Field Sales Consultants, to generate referral pipeline and capture business currently going to third-party IT firms
• Attend trade shows and conduct on-site customer visits to build relationships and close opportunities
• Present tailored IT solutions to dental practice owners and office managers via phone, video, and in person
• Sell and grow recurring managed service revenue including Omnicore (Hardware as a Service), TC Care, cloud backup, security, and network management
• Provide professional after-sales support to enhance customer dedication and long-term retention
• Remain in frequent contact with clients to understand their needs and identify expansion opportunities
• Respond to complaints and resolve issues aiming for customer contentment and the preservation of the company’s reputation
• Negotiate agreements and keep accurate records of sales and data
• Think strategically and provide consultative sales solutions tailored to client needs
• Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that follows all Company policies and procedures including Worldwide Business Standards
• Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments

Skills

• Located in the western United States
• 3+ years of successful experience in a quota-carrying Account Executive or Account Manager role with full pipeline ownership, including prospecting, pipeline creation, and closing. Product specialist or manufacturer representative experience without independent pipeline ownership does not meet this requirement
• Proven experience selling IT hardware and managed services in a competitive environment. MSP (Managed Service Provider) sector experience strongly preferred
• High School Diploma or GED
• Proven track record of meeting or exceeding sales targets, with strong negotiation and closing skills
• Demonstrated ability to build and execute outbound prospecting campaigns independently
• Familiarity with IT hardware, infrastructure, cloud services, and network management
• Proven success leveraging a consultative sales approach and the ability to uncover opportunities
• Excellent communication and presentation skills and ability to build relationships
• Phenomenal customer service and engagement skills
• High comfort level presenting virtual technology tools
• Great people skills and the ability to be personable and professional
• Internal motivation and the ability to meet assigned sales goals
• Strong organizational and time-management abilities, with attention to detail
• Technological savviness and the ability to learn new concepts
• Proficient in Microsoft Office Product Suite
• Prior experience selling to dental offices or within the healthcare sector
• Experience working with or alongside Henry Schein Dental field representatives including Regional General Managers, Equipment Specialists, and Field Sales Consultants
• Knowledge of Henry Schein One software portfolio
• Bachelor's degree in business administration, sales, marketing
• Knowledge of Salesforce, Clari, Groove, Microsoft Teams, and other advanced sales enablement tools
• Relevant certifications in sales, technology, or IT support services

Benefits

• A great place to work with fantastic people.
• A career in the healthcare technology industry, with the ability to grow and realize your full potential.
• Competitive compensation.
• Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Sick Leave (if applicable), Paid Parental Leave, Short Term Disability, Income Protection, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.

Company Overview