Note: The job is a remote job and is open to candidates in USA. QuinStreet is a pioneer in powering decentralized online marketplaces that connect consumers with brands. The Account Manager for the agent platform is responsible for managing client relationships, driving performance, and ensuring long-term success, while collaborating cross-functionally to enhance the client experience.
Responsibilities
- Serve as the primary point of contact for assigned clients, managing relationships and communication
- In addition to managing existing accounts, you will be responsible for growing our agent network by signing up net new clients sourced from strategic partnerships, business development, and referrals
- Monitor and analyze performance metrics (volume, conversion, revenue) and provide actionable recommendations
- Lead client calls, QBRs, and strategy sessions
- Troubleshoot and resolve client issues, escalations, and integration challenges
- Partner cross-functionally with Media, Product, Sales, Biz Dev, and Project Management teams
- Identify and drive growth opportunities, including upsell and expansion
- Align internal teams on prioritization and execution of client needs
- Track and communicate revenue, forecasting, and performance trends
- Drive client success, retention, and long-term growth
Skills
- 2+ years of experience in Account Management, Client Success, or Sales (preferably in a tech-enabled or performance-driven environment)
- Strong understanding of performance metrics, revenue models, and optimization strategies
- Proven ability to manage multiple clients and priorities in a fast-paced environment
- Experience working cross-functionally with Sales, Product, and Operations teams
- Excellent communication and presentation skills (client-facing and executive-level)
- Strong problem-solving and strategic thinking skills with the ability to execute
- Comfortable navigating ambiguity and building processes from scratch
- Experience working as an insurance agent or with insurance agents
- Experience working with APIs, integrations, or technical products
Benefits
- Performance bonus or commission
- Equity in the form of restricted stock units
- Health care benefits
- Retirement benefits
- The amount of paid days off (paid sick leave, parental leave, paid time off, or vacation benefits)
- Any other tax-reportable benefits
Company Overview
QuinStreet is an online performance marketing company providing technologies for businesses to identify their targeted audiences. It was founded in 1999, and is headquartered in Foster City, California, USA, with a workforce of 501-1000 employees. Its website is http://www.quinstreet.com.