Note: The job is a remote job and is open to candidates in USA. Daybreak is revolutionizing sleep health through innovative at-home solutions for obstructive sleep apnea. They are seeking an experienced Account Manager to support and scale strategic partnerships, focusing on managing and growing enterprise-level partnerships and driving operational success.
Responsibilities
- Serve as a strategic partner to key accounts and customers post-sale
- Manage and grow enterprise-level partnerships and contracts valued at $200K+
- Partner closely with Account Executives in a 1:1 support model to ensure successful onboarding, implementation, retention, and expansion
- Lead customer success and implementation initiatives across multiple stakeholders
- Identify opportunities to improve scalability, operational efficiency, and customer experience
- Act as a trusted advisor to customers while coordinating internally across sales, operations, and leadership teams
- Support long-term account growth and partnership development
Skills
- 5+ years of experience in Account Management, Customer Success, Partnerships, or Implementation
- Experience managing enterprise or strategic accounts with contracts of $200K+ ARR/value
- Strong executive presence and communication skills
- Strategic thinker with the ability to lead, influence, and scale processes—not just execute tasks
- Proven ability to manage complex relationships and drive customer outcomes
- Highly organized, collaborative, and solutions-oriented
- Background working at a reputable technology company (Google, Meta, or similar high-performing tech/startup environments preferred)
- Startup or high-growth company experience strongly preferred
Company Overview
Daybreak offers the only fully at-home sleep apnea solution — from testing to treatment. It was founded in 2022, and is headquartered in Los Angeles, California, US, with a workforce of 51-200 employees. Its website is https://thedaybreak.com.