Note: The job is a remote job and is open to candidates in USA. BlueCross BlueShield of South Carolina is the largest insurance company in South Carolina and a leading administrator of government contracts. They are seeking an Account Specialist who will serve as a team lead, responsible for coordinating processes related to account administration, training new employees, and ensuring accurate billing and group processing.
Responsibilities
- Coordinates and ensures prompt processing of enrollment of new groups, renewals, changes, and cancellations of assigned groups under private business
- Trains and motivates new employees. Assigns work and monitors work/workload of staff. Serves as team lead and expert on account administration
- Coordinates with marketing, underwriting, claims, benefit files, and other areas to ensure relevant/appropriate group structure/status/benefits/billing
- Prepares and issues contracts and benefit books. Drafts custom language as requested and coordinates with printing and graphics for finished products
- Prepares and issues standard and custom id cards. Coordinates with marketing and data control to design custom cards
- Responds to all inquiries and advises/resolves group and/or member problems
- Prepares/maintains accurate group files. Coordinates/ensures prompt, accurate processing of the billing/payment processes. Prepares/submits area reports for management
Skills
- Associate's Degree
- 2 years job related work experience
- 3 years of administrative/clerical support and/or customer service experience
- 1 year of experience in a membership/billing/accounts area/role (may be concurrent with the above 3 years)
- Prior leadership experience
- Working knowledge of Microsoft Excel and PowerPoint
Benefits
- We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
- Subsidized health plans, dental and vision coverage
- 401k retirement savings plan with company match
- Life Insurance
- Paid Time Off (PTO)
- On-site cafeterias and fitness centers in major locations
- Education Assistance
- Service Recognition
- National discounts to movies, theaters, zoos, theme parks and more
Company Overview