Note: The job is a remote job and is open to candidates in USA. BGB Group is a healthcare communications agency that provides a variety of services to biopharmaceutical clients. The Account Supervisor is responsible for managing project execution, maintaining client relationships, and mentoring junior team members to ensure high-quality deliverables and client satisfaction.
Responsibilities
- Lead day-to-day execution across assigned accounts and projects, ensuring deliverables are completed on time, within budget, and aligned with client objectives and quality standards
- Serve as a primary client contact for ongoing executional work, maintaining proactive communication, responsiveness, and strong client relationships
- Partner cross-functionally with Strategy, Creative, Medical, Operations, and Project Management teams to support seamless workflow management and integrated execution
- Identify opportunities to improve operational efficiency, optimize workflows, and strengthen team collaboration to drive high-quality work and client satisfaction
- Anticipate project challenges and proactively develop solutions to keep projects and teams on track
- Support preparation for client meetings, presentations, and status updates, ensuring clear communication and alignment across stakeholders
- Oversee and mentor Account Executives by providing guidance on timelines, client communication, accuracy, quality of work, and overall professional development
- Participate in client-related travel as required, including local (tri-state) and domestic travel, with potential for international travel
Skills
- 4-6 years of relevant experience in account services within an advertising agency or related industry required
- Bachelor's degree required
- Experience supporting multiple brands, therapeutic areas, and client organizations
- Strong organizational, communication, and relationship-management skills
- Ability to manage multiple priorities in a fast-paced environment
- Advanced degree in business, science, or a related field preferred
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