Note: The job is a remote job and is open to candidates in USA. Amtex Systems Inc is seeking a skilled Adobe Sign SaaS Platform Administrator to manage, configure, and operate the Adobe Sign platform at scale. This role involves end-to-end administration, including platform configuration, integrations, workflows, user management, and security settings.
Responsibilities
- Administer and manage all aspects of the Adobe Sign SaaS platform, ensuring secure, scalable, and compliant operation
- Configure and maintain account-level, group-level, and user-level settings in Adobe Sign
- Design, create, and manage custom workflows, templates, agreement processes, and automation rules
- Manage groups, roles, permissions, and access controls to meet business and compliance requirements
- Troubleshoot platform issues related to workflows, agreements, user access, and integrations
- Enable, configure, and support custom integrations with enterprise systems (e.g., CRM, ERP, workflow tools)
- Manage and support Adobe Sign APIs, including token management, API users, scopes, and integration troubleshooting
- Collaborate with development and integration teams to onboard new use cases and ensure reliable system connectivity
- Administer Adobe Admin Console, including identity management, product profiles, licensing, and role assignments
- Lead and execute user migrations between Adobe Admin Consoles, ensuring data integrity, minimal disruption, and audit readiness
- Coordinate user provisioning, deprovisioning, and access changes in alignment with identity and access management standards
- Support consolidation or separation of Adobe environments as required by organizational changes
- Develop and maintain standard operating procedures (SOPs), admin guides, and technical documentation
- Provide Tier 2 / Tier 3 operational support for Adobe Sign service issues and escalations
- Proactively identify opportunities for automation, standardization, and process improvement within the platform
- Support platform upgrades, new feature rollouts, and change management activities
Skills
- Proven hands-on experience administering Adobe Sign SaaS platform in an enterprise environment
- Strong expertise in Adobe Sign account, group, workflow, and settings configuration
- Adobe Sign API integration and automation
- Adobe Admin Console, including identity, licensing, and user migration between consoles
- Experience supporting large-scale user bases and complex organizational structures
- Strong understanding of SaaS security, access control, and compliance principles
- Ability to troubleshoot complex platform and integration issues independently
- Strong analytical and problem-solving skills
- Excellent documentation and communication skills
- Ability to work independently while collaborating with cross-functional teams
- Detail-oriented with a strong focus on operational reliability and security
Company Overview
Founded in 1997, with headquarters on Wall Street, New York, Amtex operates across four continents, delivering digital solutions and technical expertise in software, BI, mobile apps, cybersecurity, and talent management. It was founded in 1997, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is https://us.amtexsystems.com.Company H1B Sponsorship
Amtex Systems Inc has a track record of offering H1B sponsorships, with 1 in 2026, 12 in 2025, 9 in 2024. Please note that this does not guarantee sponsorship for this specific role.