Note: The job is a remote job and is open to candidates in USA. Themesoft Inc. is seeking a Senior Implementation Analyst to deliver FIS imaging and distributed capture solutions. The role involves serving as both Project Manager and Technical Analyst, providing authoritative guidance and support to clients, particularly in the banking sector.
Responsibilities
- Senior-level SME and individual contributor delivering FIS imaging and distributed capture solutions across ImageCentre, Voyager, Chargeback Manager, DirectLink, CCX, FXD, DLM, and DLC platforms
- Operates as both Project Manager and Technical Analyst on small projects; lead Technical Analyst on larger, complex, multi-product cross-functional engagements
- SME designation expected on assigned platforms — provides authoritative guidance, solutioning, and escalation support to clients and internal teams
- Client-facing role requiring excellent communication, requirements translation, and stakeholder management with US-based banking clients
- Must work US business hours; after-hours and weekend support required for newly implemented clients for a minimum of 2 weeks post go-live
Skills
- Senior-level SME and individual contributor delivering FIS imaging and distributed capture solutions across ImageCentre, Voyager, Chargeback Manager, DirectLink, CCX, FXD, DLM, and DLC platforms
- Operates as both Project Manager and Technical Analyst on small projects; lead Technical Analyst on larger, complex, multi-product cross-functional engagements
- SME designation expected on assigned platforms — provides authoritative guidance, solutioning, and escalation support to clients and internal teams
- Client-facing role requiring excellent communication, requirements translation, and stakeholder management with US-based banking clients
- Must work US business hours; after-hours and weekend support required for newly implemented clients for a minimum of 2 weeks post go-live
Company Overview
Coppell based, global IT Consulting and Creative Lab firm founded in Aug 2004, Themesoft is a leading provider of in house team, out of house team, or as a somewhere in between global partner. It was founded in 2004, and is headquartered in Plano, Texas, USA, with a workforce of 501-1000 employees. Its website is https://themesoft.com.