Note: The job is a remote job and is open to candidates in USA. Intermountain Health is a healthcare organization seeking an Application Analyst to support their IT applications. The role involves planning, designing, implementing, and maintaining healthcare applications while providing ongoing optimization and support.
Responsibilities
- Provides support to Stakeholders through analyzing and diagnosing problems to determine resolution
- Gathers, validates, and translates technological requirements into design and development specification while providing product management
- Configures, test, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes hardware, etc.)
- Documents and recommends workflow changes and technical/functional designs needed to support the business requirements
- Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting
- Solves common issues, incidents, and problems according to agreed upon service levels and according to department standards
- Serve as PM and complete PM functions for small to mid-size projects with multiple teams
- Collaboratively works with peers, internal and external stakeholders, and vendors
- Follows documentation and change management standards
- Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members
- Configures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications
- Develop and understands business reporting needs for end users
- Participates in on-call and command center responsibilities, if applicable
- Assists in developing and maintaining testing plans and scripts to verify system outputs and system integrity
- Attends and participates in team, project and department meetings to increase awareness and information flow
- Work with project requestor to complete the minimum viable product of a demand in ServiceHub
- Request resources for projects and enhancement work using ServiceHub Resource Plan process
Skills
- Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word
- Possesses in-depth business and application knowledge and experience
- Knowledge of system analysis and operating systems
- Skilled in assessing needs and determining through documentation what the best approach might be
- Skilled at problem definition and data collection by establishing facts, drawing valid conclusions
- Ability to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulations
- Ability to write correspondence, and process documents
- Operate computers and other IT equipment requiring the ability to move finger and hands
- See and read computer monitors and documents
- Remain sitting or standing for long periods of time to perform work
- Bachelor's degree is preferred in information technology, healthcare, business, or related field
- Two (2) years of work experience, or actively working towards a bachelor's degree with 4 years' experience working within a related area
- Will be required to certify on one or more Epic applications and maintain certification
Benefits
- We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
- Learn more about our comprehensive benefits package [here](https://intermountainhealthcare.org/careers/benefits).
Company Overview
Company H1B Sponsorship