[Remote] Assoc Epic Instructional Designer-eLearning Developer

Note: The job is a remote job and is open to candidates in USA. ICONMA is seeking an Associate Epic Instructional Designer-eLearning Developer for their client in the Healthcare sector. This role involves developing training materials and eLearning content focused on Epic systems, ensuring that client staff can meet business objectives and deliver quality educational services.

Responsibilities

• Client's Instructional Design and eLearning Development team is responsible for developing the knowledge and skills of our workforce with a focus on Epic and its many integrations
• They ensure client staff can meet current and future business objectives and deliver quality educational services that meet our customers’ needs through online and hybrid content. They design courses, develop overall curriculums, produce eLearning, and create supporting education materials
• They work closely with teams across the organization – conducting needs analyses, developing learning objectives, writing, organizing, and editing content, and applying learning theory to produce customized education solutions
• The team uses skills of instructional design and multimedia development to help shape curricular content into coherent instructional modules that employ multimedia and a variety of interactive, web-based tools aimed at encouraging engagement
• They work to solve complex content or delivery-related issues in collaboration with Epic analysis and client technical teams
• Instructional Designers/eLearning Developers devise the educational interventions required, to close end user performance gap
• They create training programs based on analysis and provide guidance in creating and evaluating the results
• Client’s Associate Instructional Designers/eLearning Developers play a key role in planning, designing, developing, and coordinating training materials, eLearning content, and courses
• They help create visually compelling, interactive, scenario-based courses that drive positive learning outcomes through engaging, role-specific content
• Associate Instructional Designers/eLearning Developers coordinate with team members, contribute to the course content and design, and ensure the courses meet the highest quality standards through thorough testing
• The goal of Associate Instructional Designers/eLearning Developers is to positively impact client training initiatives
• Develop academic courses and learning modules
• Apply adult learning theories to improve user’s performance and productivity
• Test completed courses for functionality, quality, and timing
• Apply contemporary learning best practices as well as standardized tools and templates
• Collaborate with team members to recommend solutions regarding learning roadblocks and/or enhancements
• Develop knowledge check questions and realistic role-based scenarios
• Adjust educational approach, course content/structure based on feedback received
• Ensure system changes and updates are incorporated into existing documentation and curriculum
• Maintain expertise and competence in the proper operation and optimal use of assigned software / Epic modules
• Assist in maintaining and testing the training environment
• Be at work and be on time
• Follow company policies, procedures and directives
• Interact in a positive and constructive manner
• Prioritize and multitask
• Develops academic courses and learning modules using course management software, web authoring tools, and eLearning technologies to meet strict timelines
• Contributes to the design, development, and production of learning materials using digital media (audio, video, and web) and the application of instructional design principles
• Produces eLearning courses on time and aligns those programs with an overall learning outcomes strategy
• Tests completed courses for functionality, quality, timing and recommend edits to improve accuracy and learner experience
• Applies contemporary learning best practices as well as standardized tools and templates to develop and maintain training material, job aids, exercises, activities, and documentation enhancing the learning process
• Supports the formative evaluation of educational content/formats and collaborates with team members to recommend solutions regarding learning roadblocks and/or enhancements
• Writes concise, compelling course descriptions and clear learning objectives
• Develops knowledge check questions and realistic role-based scenarios that reflect the course objectives and content
• Assist in the evaluation of learner performance before, during, and after learning experiences
• Adjusts educational approach, course content/structure based on feedback received
• Coordinates training logistics (courses, classrooms, registrations, timeframes, etc.) in collaboration with the other team members as necessary
• Ensures system changes and updates are incorporated into existing documentation and curriculum
• Maintains expertise and competence in the proper operation and optimal use of assigned software / Epic modules
• Remains informed about trends and innovations in the industry
• Assists in maintaining and testing the training environment in a manner consistent with the overall training strategy and approach

Skills

• Minimum of 3-years relevant Epic experience preferred
• Experienced in learning design, training development and eLearning
• Proven experience in instructional education, training, and customer service preferred
• Past success working independently as well as in a team situation while meeting aggressive deadlines
• Experienced with web training/authoring tools and multimedia tools/players
• Demonstrated high degree of collaboration and diplomacy as well as problem analysis and creative solutions
• Demonstrated competence in designing and presenting Web Based courses
• Proven knowledge of adult learning methods
• Demonstrated proficiency in Microsoft Office Products required
• Bachelor's degree preferred
• Demonstrated knowledge of specific Epic modules and workflows; credentialed status preferred
• Trust: Delivers promised results, expects and helps others to do the same
• Is widely trusted and is seen as direct, truthful and authentic
• Chooses the right path even when it may be uncomfortable or difficult. Takes ownership if mistakes are made and works to correct the situation
• Ethics: Doing the right thing even if no one is watching
• At all times acts in a moral, ethical way that is compliant with all laws, regulations and policies governing client's work as a health care provider
• Accountability: Personal Responsibility: Accepts full responsibility for personal behavior and contributes as a team member to complete tasks, resolve problems, and achieve goals. Follows through on commitments. Take responsibility for their actions
• Regulatory Requirements and Compliance; Complies with regulatory requirements, applicable laws, and policies and procedures set forth by the organization and individual departments. Maintains all license and certification requirements
• Fiscal Responsibility: Effectively manages time and resources to reduce waste and complete individual, team, unit/department, or organizational-wide work activities
• Best Practices: Supports Performance Improvement and LEAN: Proactively seeks improvement opportunities to increase effectiveness and efficiency. Supports and embraces necessary change, demonstrates openness to new ideas, processes and technologies. Works collaboratively to implement new strategies and improve team performance. Consistently implements practices to improve patient safety, customer service and quality care
• Continuous Learning: Pursues both internal and external learning opportunities for self and professional development. Proactively takes responsibility for learning about trends and changes in their given field. Regularly seeks and accepts feedback for development and improvement. Recognizes additional work or duties as an opportunity to grow professionally
• Compassion: Service: Focused on providing the highest level and quality of customer service. Exhibits professionalism, respect and dignity at all times. Demonstrates a personal commitment to understanding, meeting and exceeding the needs of fellow employees, patients, physicians, and guests. Delivers proactive, helpful, courteous and knowledgeable service
• Communication: Practices open and honest communication demonstrating support and empathy. Respectfully asks questions and practices active listening to gain full understanding of diverse perspectives. Maintains the self-esteem and confidence of others. Effectively conveys both written and oral communication to achieve mutual understanding, while appropriately adapting the message, style and tone to accommodate a variety of audiences
• Synergy: Teamwork: Participates as active team member, demonstrating a willingness to engage and accept shared responsibility. Works cooperatively and collaboratively within and across departments to achieve positive results
• Minimum of 3-years relevant Epic experience preferred
• Proven experience in instructional education, training, and customer service preferred
• Bachelor's degree preferred
• Demonstrated knowledge of specific Epic modules and workflows; credentialed status preferred

Benefits

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

Company Overview

Company H1B Sponsorship