Note: The job is a remote job and is open to candidates in USA. WoodmenLife is looking to hire a Business Analyst II to join our team! This role is responsible for bridging business needs and advanced technical solutions, leading analyses of business processes, and collaborating with cross-functional teams to implement strategic solutions.
Responsibilities
- Lead thorough analyses of business processes, identifying strategic opportunities for improvement and automation and making the necessary changes to any documented procedures
- Collaborate with and lead cross-functional teams to develop and implement solutions that align with strategic business objectives
- Advise on the design, development, assessment, and implementation of organizational management projects, policies, and/or procedures
- Analyze data to identify trends, opportunities and potential risks
- Provide management with strategicsolutions to increase efficiency and achieve operational goals
- Acts as a change agent to foster a culture of continuous improvement
- Conduct feasibility studies and cost-benefit analyses to evaluate potential projects, focusing on strategic alignment and impact
- Be a subject matter expert (SME) across multiple areas of focus to provide guidance on potential work being introduced and for the lean business case. Understanding upstream and downstream impacts
- As the SME of area of focus, partner with and lead Agile teams to define requirements and test cases
- Validate that a solution based on the requirements will meet customer needs and achieve the business objectives
- Partner with Agile team to identify test cases that meet the User Acceptance Testing
- Mentor and guide junior business analysts
- Perform other duties as assigned by management
Skills
- Proven experience as a Business Analyst, with 4+ years of experience in business analysis, business operations, or similar roles
- Ability to identify and implement opportunities for business improvement
- Ability to document and apply business requirement guidelines to team projects
- Proficiency in cross-team and client collaboration
- Strong understanding of business processes and systems, with the ability to see the big picture and consider multiple perspectives
- Ability to elicit information through interactions and observations and then translate those into meaningful requirements for solutioning
- Ability to write simple queries and sample/select large data sets from disparate data sources using SQL or other tools
- Ability to obtain skills and knowledge of analysis, design and construction methods, trends, and practices
- Results-oriented self-starter with ability and willingness to learn how systems and processes work and why they work the way they do
- Possess a strong understanding of the uses and operation of systems and provide support of those systems to business users while serving their assigned areas
- Excellent written and verbal communication and customer service skills, including the ability to interact effectively with a diverse group (management, technical staff, and subject matter experts). Demonstrated ability to work in a team environment and with business customers
- Excellent negotiation skills. Exhibits courage to challenge requests and positively offer alternative solutions
- Strong logical thinking. Excellent problem-solving and analytical skills
- Well-organized with time management skills
- Ability to provide seamless, trustworthy, attentive, and resourceful (S.T.A.R.) customer service
- Ability to engage well with others and passionate about providing an exemplary customer experience
Benefits
- A comprehensive benefits package including health, dental, vision, 401(k), life insurance, and more
- Eligible for a remote or hybrid schedule
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