Note: The job is a remote job and is open to candidates in USA. Cigna Healthcare is dedicated to improving health and vitality through its divisions, including Evernorth Health Services. They are seeking a Business Analytics Advisor to support the Workforce Management team by delivering high-quality analytics, reporting, and insights to enhance operational decision-making and performance management across multiple lines of business.
Responsibilities
- Leverage data to answer business questions by identifying data needs, extracting data from relevant sources, and performing detailed analysis
- Use technical expertise (e.g., SQL, Python, PySpark) and analytical tools to explore operational data, identify trends, drivers, and outliers, and explain performance outcomes
- Support testing and monitoring efforts by defining metrics, tracking performance indicators, and identifying emerging issues
- Design, build, and maintain standardized reports and dashboards that support C&CE operational reviews and decision ‑making
- Enable self-service analytics by creating clear, ‑well-structured‑ reporting solutions using business intelligence tools including novel AI technologies
- Continuously enhance existing reports to improve clarity, usability, performance, and insight generation
- Ensure data accuracy, consistency, and reliability through validation, reconciliation, and quality checks
- Develop and maintain documentation for datasets, metrics, and reporting logic to support transparency and reuse
- Partner with data engineering and platform teams to improve data availability, structure, and scalability
- Respond to ad hoc analytical requests while identifying opportunities to standardize or automate recurring analyses
- Build repeatable queries, scripts, and datasets to reduce manual effort and improve turnaround time
- Support ongoing operational performance management through KPI tracking and recurring analytics deliverables
- Partner closely with cross functional stakeholder groups to align analytics outputs with business needs
- Communicate insights clearly through written summaries, visuals, and verbal explanations tailored to operational audiences
- Provide guidance and analytical expertise on recurring data questions and reporting challenges
Skills
- Bachelor's degree in analytics, statistics, mathematics, economics, computer science, business, or a related field
- Two years of relevant experience in data analytics, reporting, or business intelligence roles
- Advanced proficiency in SQL, including complex joins, subqueries, and performance optimization
- Experience with business intelligence and data visualization tools (e.g., Tableau, Power BI)
- Strong analytical and problem-solving skills with the ability to explain complex data clearly
- Excellent written and verbal communication skills
- Experience in workforce management for prior authorization, customer service, or client service analytics
- Proficiency in scripting or analytical language such as Python, PySpark
- Experience working with large or enterprise scale data platforms (e.g., Teradata, Oracle, SQL Server, Databricks)
- Familiarity with Agile delivery models and work management tools (e.g., Jira)
- Healthcare, insurance, or PBM industry experience
Benefits
- Annual bonus plan
- Medical
- Vision
- Dental
- Well-being and behavioral health programs
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- A minimum of 18 days of paid time off per year
- Paid holidays
Company Overview
We are a health benefits provider that advocates for better health through every stage of life. It was founded in 1982, and is headquartered in Bloomfield, CT, US, with a workforce of 10001+ employees. Its website is http://www.cigna.com.Company H1B Sponsorship
Cigna Healthcare has a track record of offering H1B sponsorships, with 95 in 2026, 439 in 2025, 333 in 2024, 320 in 2023. Please note that this does not guarantee sponsorship for this specific role.