Note: The job is a remote job and is open to candidates in USA. Xplor Technologies powers experiences at the heart of everyday life through modern software and AI capabilities. They are seeking a Business Development Representative to generate high-quality sales opportunities and engage with recreation organizations across North America.
Responsibilities
- Execute structured outbound prospecting campaigns across phone, email, LinkedIn, and other approved channels to generate qualified pipeline
- Identify and engage target accounts, stakeholders, and buying committees within parks and recreation agencies, camps, municipalities, YMCAs, schools, military recreation, and other recreation focused organizations
- Maintain consistent daily prospecting activity aligned with team goals, territory priorities, and campaign initiatives
- Personalize outreach messaging based on prospect needs, industry trends, and business challenges
- Qualify leads using established qualification frameworks and sales processes
- Occasionally engage Marketing Qualified Leads (MQLs) when assigned, qualify and determine sales readiness prior to handoff to Account Executives
- Conduct discovery conversations to understand organizational structure, operational challenges, existing systems, purchasing processes, timelines, and business priorities
- Assess product fit across the Xplor Recreation portfolio and route opportunities to the appropriate business unit when needed
- Schedule and coordinate meetings and demos with the appropriate sales representative
- Maintain accurate and complete records within CRM and sales engagement platforms, including activities, notes, contacts, account updates, qualification details, and next steps
- Ensure leads are properly managed through defined lifecycle stages and follow established routing, reassignment, and handoff procedures
- Maintain strong attention to detail and operational discipline to support forecasting accuracy and reporting reliability
- Utilize outreach and automation tools effectively while balancing personalization and quality engagement
- Develop a strong understanding of the recreation technology market, customer segments, industry trends, and competitive landscape
- Learn and communicate the value propositions, positioning, and differentiators of each business unit within the Xplor Recreation portfolio
- Confidently handle early stage objections and competitive conversations
- Understand customer pain points well enough to align prospects with the most appropriate solution and sales team
- Partner closely with Account Executives and leadership teams to improve lead quality, campaign effectiveness, and conversion performance
- Share market feedback, prospect insights, and competitive intelligence gathered during prospecting activities
- Participate in team training, coaching, call reviews, and process improvement initiatives
- Track and manage performance against activity, pipeline, and conversion goals
- Maintain ownership of assigned tasks, follow up commitments, and lead management responsibilities
- Support continuous improvement of prospecting workflows, messaging, and qualification standards
- Perform other duties as assigned
Skills
- 1+ years of experience in sales, business development, customer facing roles, or prospecting environments preferred
- Strong verbal and written communication skills
- Highly organized with strong attention to detail and follow through
- Self motivated with a consistent work ethic and accountability mindset
- Comfortable making outbound calls and engaging prospective customers daily
- Strong listening, questioning, and critical thinking skills
- Ability to manage multiple priorities in a fast paced environment
- Collaborative team player who values process, feedback, and improvement
- Ability to adapt messaging and communication style to different customer types and stakeholders
- Familiarity with CRM platforms and sales engagement tools
- Ability to maintain accurate CRM hygiene and process compliance
- Experience within SaaS, technology, recreation management, camps, municipal software, or related industries is considered an asset
- Bachelor's degree or equivalent professional experience preferred
- Experience using tools such as Salesforce, Salesloft, LinkedIn Sales Navigator and/or similar technologies is preferred
- Familiarity and comfort with leveraging AI tools to improve productivity, research, personalization, and workflow efficiency preferred
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