Note: The job is a remote job and is open to candidates in USA. Asurint is a company that has redefined screening by blending advanced technology with human insights. The Business Performance Analyst – Research is responsible for research metrics, reporting, and process review, as well as assisting management with staff resource assessment and allocation.
Responsibilities
- Assists Research Analysts with problem-solving and internal/external customer issues through roadblocks by providing enhanced reporting as necessary
- Coordinates and documents analysis processes to ensure the highest level of performance
- Evaluates department processes and requirements, evaluates alignment with organizational goals to optimize strategies, uncovers areas for improvement using quality trends, tracks trends, reports key findings to Research Management
- Works directly with Research Management to create and maintain a centralized repository of all Research reporting resources
- Monitors daily volume and collaborates with Research Management to ensure optimal efficiency and quality metrics are achieved and performance standards are met
- Prepares reports, statistics, agendas, and activities related to research and clients, including the calculation and reporting of daily efficiency for all team members
- Maintains a working knowledge of latest organizational processes and IT advancements to automate and/or modernize internal systems
- Handles confidential information responsibly and with good judgment; communicates with internal and external clients in a friendly but professional manner
- Manages competing resources and priorities
- Completes special projects as assigned
- Other duties as required
Skills
- Experience using reporting tools and data sets to analyze and report data
- Experience presenting to internal and external clients on information relevant to client
- Proficiency in MS Office (Outlook, Excel, Word) or similar software
- High school diploma
- If you do any work-related driving while at Asurint, a driver's license and ability to maintain a driving record that is satisfactory to the company's liability insurance carrier
- Ability to lift light objects (less than 20 pounds) and carry them short distances (20 feet or less)
- Experience leading at the functional level
- Experience with the legal/court system
- Experience with background screening
- Relevant business management systems such as general ledger, HRIS, CRM, etc
- Bachelor's degree
- 1 to 3 years of relevant experience
Benefits
- Medical, dental and vision effective first day of employment
- 401(k) with employer match
- Paid time off
- 10 company-paid holidays
- Employee Assistance Program
- Wellness Program
- Paid Bereavement
- Pet Bereavement
- Pet Insurance
- Volunteer time off
- Telecommuting Stipend
- Professional development programs
- Short-term disability
- Company-paid long-term disability
- Company-paid life insurance
- Flexible spending/health savings accounts
- Employee referral bonus
Company Overview