Note: The job is a remote job and is open to candidates in USA. NTT DATA North America is a leader in IT and business services, and they are seeking a detail-oriented PACS Data Entry / Service Desk to support a Spectra Data PACS environment. This role focuses on data entry and operational support, ensuring smooth radiology workflow processes in a system currently lacking dynamic PACS workflow assignments for radiologists.
Responsibilities
- Perform high-volume, accurate data entry within the PACS system
- Act as a Service Desk Analyst, handling basic PACS-related support tasks
- Follow established Knowledge Base (KB) articles and standard operating procedures
- Support radiology workflow processes in a static/non-dynamic PACS assignment environment
- Identify and escalate issues when workflows do not align with documented procedures
- Ensure data integrity, consistency, and timely processing
- Collaborate with team members to maintain operational efficiency
Skills
- Strong attention to detail and accuracy in data entry
- Proven ability to follow documented processes (KBs/SOPs)
- Solid critical thinking and problem-solving skills
- Basic understanding of service desk operations or support environments
- Ability to work independently in a remote setting
- Strong communication skills
- Experience working with PACS systems or in a radiology/healthcare IT environment (preferred but not required)
- Prior experience in data entry or service desk roles
- Familiarity with healthcare workflows
Company Overview
NTT DATA, Inc. is a trusted global innovator of business and technology services. It was founded in 1988, and is headquartered in Plano, Texas, USA, with a workforce of 10001+ employees. Its website is https://us.nttdata.com.