Note: The job is a remote job and is open to candidates in USA. NeuroGym is the world’s leading mental fitness training company, and they are seeking a Coach & Community Manager to enhance member experiences and oversee program delivery. The role involves managing curriculum, engaging with the community, and coordinating live events to ensure impactful member journeys.
Responsibilities
- Manage the program curriculum, frameworks, and delivery
- Member experience
- Scheduling and Coordinating Live Events and Content Uploads within the Content Management System
- The Member Newsletter
- Live Events and Member Trainings
- The Expert Faculty
- Engaging with the community via the platform community, email, whatsapp, and in 1:1 scenarios
Skills
- Camera ready - positive attitude, engaging, and must exceed at speaking live, interacting with members in a 1:1 or one-to-many scenarios
- Excellent communication skills - must exceed at maintaining multiple channels of communication; email, whatsapp, in-app community, team slack, etc
- Tech savvy - Must be able to click through backend portals to set up events, troubleshoot with members, and interact with day-to-day company software for daily operations (i.e., Hubspot to load in emails for member newsletters)
- Excellent prioritization skills - able to take in a lot of information and requests and think, plan, and act accordingly alongside high level C-suite members of the team to make it happen
- Able to adapt, escalate, and make changes based on feedback from the community and awareness of community engagement
- Experience using AI for your role - able to speak on direct experiences where you utilize AI to support your day to day and long term activities
- 1-3 years experience in program management, community leadership, coaching, or learning environments
- Strong ability to translate ideas into structured programs and experiences
- Comfort being client-facing, on-camera, and leading conversations
- Experience working with or interest in AI tools and applied business use cases
- Exceptional communication skills that drive clarity and action
- High level of organization with the ability to manage multiple moving pieces
Benefits
- Health insurance
- PTO
- 401k (no match)
Company Overview
NeuroGym specializes in developing neuro-technology that helps individuals maximize their potential. It was founded in 2014, and is headquartered in Rancho Santa Fe, California, USA, with a workforce of 11-50 employees. Its website is https://www.myneurogym.com/.