Note: The job is a remote job and is open to candidates in USA. UnitedHealth Group is a leading healthcare company dedicated to improving health outcomes. They are seeking a Collection & Monitoring Analyst to support OSINT research and monitor online threat activity related to identified Persons of Interest, ensuring the safety of employees and operations through detailed analysis and reporting.
Responsibilities
- Conduct OSINT research in support of POI-related security inquiries, using publicly available online, social media, and digital sources
- Collect, organize, and document relevant information associated with individuals of security concern in accordance with established procedures
- Assist senior analysts with background research, timeline development, and activity tracking related to POIs
- Identify potential indicators of concerning behavior, escalation, or targeting based on online activity and open-source information
- Maintain clear and accurate case notes, source citations, and supporting documentation
- Monitor social media platforms, forums, blogs, and other online spaces for potential threats, hostile narratives, or emerging risks relevant to the organization
- Support ongoing monitoring of known threats, key events, or heightened risk periods by identifying and reporting relevant online indicators
- Assist with the detection of threatening, concerning, or suspicious online communications directed at personnel, facilities, or business operations
- Escalate identified risks or anomalies to senior intelligence or security personnel following defined workflows
- Draft concise intelligence summaries, monitoring updates, and incident support notes for internal stakeholders
- Support real-time or near-real-time monitoring during security events or incidents as directed
- Assist with triage and intake of intelligence-related requests, ensuring information is routed appropriately
- Follow established workflows, documentation standards, and information handling requirements
- Contribute to team metrics, reporting accuracy, and continuous improvement
Skills
- High School Diploma / GED
- Must be 18 years of age OR older
- 1+ years of experience in intelligence, security, investigations, research, or a related analytical field (academic or professional)
- Foundational understanding of OSINT principles and ethical use of publicly available information
- Familiarity with major social media platforms and online communities as information sources
- Written communication skills with the ability to produce clear, structured, and objective reports
- Basic proficiency with Microsoft Office tools (Microsoft Word, Microsoft Excel, Microsoft PowerPoint)
- Ability to follow established processes, manage multiple tasks, and meet deadlines in an operational environment
- Ability to work full time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm
- Reside within Pacific Standard Time Zone
- Ability to keep all company sensitive documents secure (if applicable)
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
- Strong attention to detail and commitment to accuracy
- Professional judgment and discretion when handling sensitive information
- Ability to work effectively as part of a team while following guidance from senior staff
- Clear communicator who can summarize findings without speculation or bias
- Willingness to learn and develop OSINT and intelligence analysis skills over time
- All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
- Experience related to intelligence studies, criminal justice, cybersecurity, international relations, or digital investigations
- Exposure to social media monitoring, online research tools, or threat-related analysis
- Experience working in a security operations center, monitoring function, or investigative support role
- Familiarity with documenting research findings and maintaining audit-ready notes
Benefits
- A comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution (all benefits are subject to eligibility requirements)
Company Overview
UnitedHealth Group is a medical insurance company that offers health technology, patient checkups, and pharmacy services. It was founded in 1977, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 10001+ employees. Its website is https://www.unitedhealthgroup.com/.