Note: The job is a remote job and is open to candidates in USA. Gallagher is a company that helps clients face risk with confidence, providing a suite of consulting tools and advanced data analytics. They are seeking a Commercial Lines Account Executive to lead client support, manage accounts, and develop risk management strategies while mentoring junior team members.
Responsibilities
- Leads meetings with clients, including meetings at client locations
- Responsible for providing comprehensive client support and acts as main client contact for book of business
- Effectively manages difficult client communications including loss of coverage, claim denials, unfavorable underwriting and other challenging renewal scenarios
- Negotiates and sells lines of insurance to clients to round out accounts as appropriate
- May design insurance and risk management plans for clients as assigned and directed by Agency management
- Owns all audit, review and claims processes for assigned book of business
- Analyzes data to draft client service plans, stewardship reports, and other meaningful reports tailored to the needs of the client and circumstances of the presentation
- Manages and develops strong personal relationships with appropriate insurance carrier personnel
- Skilled at forecasting industry trends to predict needed changes in client strategies
- Reviews changes in carrier offerings and policies and relays information to the larger service team
- Mentors or formally directs the work of more junior team members including Account Coordinators, Account Managers, and Senior Account Managers
- Facilitates and collaborates with account team on the agency’s renewal strategy
- Creates complex risk-management strategies for accounts and other team members to attract and retain large client accounts
- Partners with industry and carrier experts to deliver strategy and solution options to clients and the broader agency
- Conducts book reviews to determine which accounts need an in-person risk assessment or client meeting to support agency retention
- Other duties as assigned
- Some travel may be required
Skills
- Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience
- 1+ years supervisory experience
- Appropriate licensing as required
- Previous insurance knowledge and experience managing client relationships
- Solid financial acumen
Benefits
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
Company Overview
Gallagher is an international insurance brokerage and risk management services firm. It was founded in 1927, and is headquartered in Rolling Meadows, Illinois, USA, with a workforce of 10001+ employees. Its website is https://www.ajg.com/.Company H1B Sponsorship
Gallagher has a track record of offering H1B sponsorships, with 9 in 2026, 58 in 2025, 31 in 2024, 32 in 2023, 45 in 2022, 36 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.