Note: The job is a remote job and is open to candidates in USA. ReSource Pro is a trusted partner in the insurance industry, seeking a knowledgeable Commercial Lines Insurance Account Manager. The role involves managing client accounts, driving customer retention, and providing expert consultation to enhance service delivery.
Responsibilities
- Manage small books of business for commercial lines insurance clients
- Drive customer retention and market additional lines of coverage to grow business and properly insure risks
- Evaluate carrier relationships, commercial insurance products, and market placement
- Provide quality and timely service to customers and clients
- Research, provide recommendations and implement ReSource Pro solutions for clients
- Work in a variety of Agency Management Systems to complete tasks
- Lead day-to-day customer interactions
- Use your subject matter expertise to consult with customers and advise colleagues
- Gather information about client needs and insurance solutions
- Collaborate with coworkers and supervisors to meet client needs and contribute to achievement of internal team goals
Skills
- 5+ years Property and Casualty insurance experience or related coverage experience in a retail agency or service center
- Active Resident Property and Casualty insurance license required
- Microsoft Office Proficiency - Excel required
- Experience working in Agency Management System required
- Ability to adapt and succeed within a team-oriented environment
- Excellent problem-solving and customer service skills
- Industry designations preferred such as CPCU, CIC, CISR, ARM
Benefits
- 100% paid employee health insurance available on Day 1
- Eligible for all medical, dental, and vision benefits on Day 1
- Remote positions are Internet stipend-eligible
- 401k with employer match, vested on Day 1
- HSA/FSA available
- Long Term and short-term disability employer-provided
- Generous PTO plan with paid holidays + floating holidays
- Development and growth opportunities
- Comprehensive wellness program and prioritization of employee health
Company Overview