[Remote] Commercial Strategy and Operations Analyst

Note: The job is a remote job and is open to candidates in USA. Ilant Health is a value-based healthcare provider focused on cardiometabolic obesity, aiming to increase access to treatment while reducing costs. The role of Commercial Strategy and Operations Analyst involves managing RFP processes, financial modeling, and collaborating with marketing to create effective sales collateral.

Responsibilities

• Own the end-to-end RFP/RFI response process — intake, project plan, drafting, cross-functional input, and on-time, accurate submission
• Build and maintain the RFP content library, keeping answers current, version-controlled, and consistent with approved clinical, regulatory, and security positions
• Coordinate input from Clinical, Legal, Product, Security, and Finance, resolving conflicting or stale answers before they reach a buyer
• Build and maintain customized financial models, ROI analyses, and pricing scenarios for prospective employer, payer, and broker clients
• Run utilization-based sensitivity and breakeven analyses using client-specific inputs (population size, demographics, utilization assumptions)
• Support proposal economics and ensure financial assumptions used in deals stay aligned with internal financial planning
• Partner with the Data team to translate Ilant’s outcomes and analytics into compelling, defensible evidence that advances deals — ROI proof points, population insights, and outcome narratives tailored to employer, payer, and broker audiences
• Communicate outcome and ROI claims so they withstand scrutiny from sophisticated buyers and their actuarial and analytics advisors
• Maintain CRM hygiene and pipeline reporting — keeping rep-level data quality, pipeline accuracy, and stage progression current (note: this role does not own quota or sales-team target-setting)
• Partner with Marketing to design and maintain pitch decks, ROI summaries, one-pagers, customer-facing FAQs, and internal execution playbooks, on-brand and audience-specific
• Simplify technically dense contracting, clinical, and benefit-design concepts into materials non-technical sales staff can confidently use
• Track competitors, market shifts, and buyer dynamics across employer, payer, and broker channels; maintain battlecards and positioning guidance
• Translate complex market and competitive data into clear, actionable guidance the sales team can use in live deals
• Identify and prototype AI-enabled workflows to make RFP response, collateral production, and competitive research faster and higher quality
• Bring a continuous-improvement mindset to the commercial 'machinery,' proposing and implementing better ways of working

Skills

• 3–5 years spanning management consulting, FP&A / financial analysis, strategy, or commercial/revenue operations
• Exceptional attention to detail and accuracy — you catch the inconsistency others miss, and you treat a client-facing number as something to defend
• Strong financial modeling skills (advanced Excel / Google Sheets); comfortable building models from a blank sheet
• Proven ability to manage multi-stakeholder processes under tight deadlines (RFPs, deliverables, cross-functional projects)
• Exceptional writing and presentation skills — can build a compelling deck, write a sharp memo, and tailor messaging to different audiences
• An active builder mindset toward generative AI — you don't just use AI to write text; you understand how to leverage LLMs, prompt frameworks, or automation scripts to streamline knowledge work
• Experience in healthcare, digital health, health benefits, or enterprise B2B environments; healthcare consulting experience a plus
• Familiarity with employer health benefit economics, capitated/risk-based contracting, or pricing structures
• Startup or high-growth experience; comfort operating without established playbooks
• Experience with Salesforce, BI tools (e.g., Power BI), or similar systems

Benefits

• Fully remote environment – work from anywhere while maintaining meaningful collaboration with a distributed team
• Comprehensive health benefits – medical, dental, and vision coverage to support you and your family
• Paid time off – 2 weeks of PTO to rest, recharge, and take the time you need
• Flexible floating holiday – one additional day each year to celebrate what matters most to you
• Paid sick leave – 5 sick days so you can prioritize your health when needed
• 11 paid company holidays throughout the year
• 401(k) retirement plan to help you invest in your future
• Healthcare and Dependent Care FSA options for additional tax-advantaged savings

Company Overview