Note: The job is a remote job and is open to candidates in USA. Loka is a full-stack software consultancy that has made significant contributions to reducing food waste and supporting education. They are seeking a Senior Content & Communications Lead to own and produce high-impact external content and shape the company's editorial strategy, with a strong emphasis on translating technical topics into engaging content for various audiences.
Responsibilities
- Own and produce high-impact external content — case studies, web pages, landing copy, sales emails, offers, social posts, thought leadership, campaign narratives
- Translate Loka's technical wins (GenAI, agentic systems, cloud migrations, regulated-industry deployments) into sharp, accurate, audience-ready writing that lands with AWS sellers and buyers
- Develop and maintain the working understanding of Loka's offerings, audiences, and positioning needed to write independently without heavy SME hand-holding
- Sit on calls with engineers, SMEs, AWS partners, and clients — and turn what you heard into content that's accurate, persuasive, and on-brand
- Shape Loka's editorial and content strategy within your domain — what we're saying, to whom, through what, and why now
- Bring point of view to content planning: propose pieces, angles, and campaigns based on Loka's priorities (AWS co-sell, regulated industries, production AI work) rather than waiting for assignments
- Defend editorial choices with clear reasoning rooted in audience and objective
- Hold the Loka brand and voice across every format and channel
- Self-edit before handoff. Don't hand over work you can't defend as ready to ship
- Produce content that captures the 'so what' for AWS sellers and buyers, not just surface-level summaries
- Use Claude and other AI tools meaningfully to accelerate drafting, research, editing, and repurposing
- Apply judgment about what should be automated, what should be assisted, and what still needs a human eye and brain
Skills
- 5+ years of experience in content, communications, editorial, or marketing writing roles — ideally at a services, consulting, or B2B technology company
- A background in at least one of: engineering, cloud, software, services, or B2B tech. This could be a former engineer or developer who moved into content, a writer with years of experience at a cloud / AI / SaaS / enterprise software company, a journalist who covered enterprise tech, or someone who grew up in a B2B services environment. Engineering background is the strongest plus
- Exceptional writing skills across formats: long-form, short-form, email, sales assets
- Demonstrated ability to write credibly about technical topics — AI, cloud, data, software — for both technical and business audiences
- Strong editorial judgment: taste, audience calibration, and a clear sense of when something is ready to ship
- Excellent verbal and written English communication skills
- Strong organizational skills and the ability to manage multiple fast-moving priorities
- Deep curiosity about AI-enabled content workflows and good judgment about their limitations
- Based in the United States with eligibility to work in the US
Benefits
- 5/4 schedule with every other Friday off — 26 extra days off a year
- 100% remote work
- Premium health insurance
- 401(k) matching
- Short- and long-term disability coverage
- Paid sick days and local holidays
- Premium mental health subscriptions
- Continuous Learning Support
- And more
Company Overview