[Remote] Direct Marketing Sales Agent

Note: The job is a remote job and is open to candidates in USA. Humana Inc. is a leading U.S. healthcare company that focuses on delivering care and services to millions of individuals. The DMS Sales Agent conducts selling activities related to inbound calls inquiring about individual health plan products, using a consultative approach to meet consumers' healthcare needs.

Responsibilities

• Use knowledge of the product portfolio training to accurately assess the distinct needs of different consumers, explain the differences between various health insurance options, and assist the consumer in selecting coverage that meets their unique needs
• Use a consumer-centric, consultative selling approach to align our consumers’ healthcare needs with appropriate products from Humana’s portfolio, including but not limited to Medicare, dental and vision
• Model a high level of professionalism, integrity, and quality with every inbound and outbound consumer phone interaction

Skills

• Active resident Health insurance license for your state of residence (based on the resident state's Department of Insurance requirements)
• Flexibility - Ability to work a flexible schedule, including overtime, nights and weekends as needed to meet business demands (see additional details below under Work At Home Requirements)
• 1+ years professional experience in navigating multiple computer tools/systems/screens
• Prior Call Center, Medicare product sales or sales positions experience
• All Humana associates approved for the Home or Hybrid Home/Office work styles are required to self-provide wireless, wired cable or DSL access to the internet at the connectivity speeds required by the company to successfully perform their job with the exception of associates who live or work from home in the state of California, Illinois, Montana, or South Dakota. Connectivity requirements are detailed below
• Bilingual in English/Spanish with the ability to speak, read and write in both languages without limitations or assistance

Benefits

• Health benefits effective day 1
• Paid time off, holidays, volunteer time and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities
• Medical, dental and vision benefits
• Short-term and long-term disability
• Life insurance

Company Overview