Note: The job is a remote job and is open to candidates in USA. ConnectiveRx is dedicated to simplifying the prescription process for patients and pharmaceutical manufacturers. The Director of AI Product Management will lead AI-enabled product development, manage client onboarding, and oversee the execution of product modifications, ensuring high-quality outcomes through automation and analytics.
Responsibilities
- Lead the planning, coordination, and execution of client implementations and change requests, incorporating AI-assisted workflows and automation to improve speed, quality, and consistency
- Serve as the primary point of contact for clients during onboarding and throughout the lifecycle of client engagements, translating client needs into an AI-enabled product roadmap and measurable outcomes
- Manage and develop a team of business analysts, upskilling the team on AI-assisted analysis, prompt best practices, and data-driven delivery methods while ensuring high performance and professional growth
- Partner with cross-functional teams including Product, Operations, Engineering/IT, Data Science, and Client Implementation to design, build, and operationalize AI capabilities that align with product strategy and client requirements
- Define and track success metrics such as cycle-time reduction, first-time-right rates, automation coverage, and client satisfaction, ensuring timelines, budgets, and deliverables are met
- Identify, prioritize, and deliver AI efficiency initiatives including workflow automation, decision support, intelligent quality assurance, and self-service capabilities through experimentation, iteration, and continuous improvement
- Maintain up-to-date knowledge of AI/ML trends, responsible AI practices, and industry and regulatory changes impacting affordability programs, data usage, and automation
Skills
- Bachelor's degree in Business, Computer Science, Data Analytics, Healthcare Administration, or a related field required
- Minimum of 7 years of experience in product delivery, client implementations, project or program management, or business analysis
- Knowledge of healthcare regulations and industry standards, with working familiarity in data governance, privacy, and responsible AI considerations, including model risk, bias, and explainability within regulated environments
- Understanding of modern analytics and AI product practices, including feature instrumentation, A/B testing, human-in-the-loop workflows, and collaboration with engineering and data science teams
- Strong leadership skills with experience managing and mentoring teams and driving AI adoption and change management across business and technical stakeholders
- Excellent communication, organizational, and problem-solving skills with the ability to translate complex AI concepts into clear business value and operational requirements
- Demonstrated ability to manage multiple initiatives simultaneously in a fast-paced environment while using metrics and experimentation to prioritize work and measure impact
- Willingness to travel to ConnectiveRx locations and client sites as needed
- Adhere to all company policies, procedures, and training requirements consistent with ConnectiveRx Information Security and Compliance Programs, including SOC1, SOC2, PCI, and HIPAA requirements
- Maintain strict compliance with company and client policies regarding business rules, ethics, and all applicable local, state, and federal laws and regulations
- Master's degree preferred
- Experience delivering AI-enabled products or automation initiatives strongly preferred
- Experience managing and developing teams preferred
Benefits
- Opportunities for a bonus (or commissions), with total compensation varying based on factors such as location, relevant skills, experience, and capabilities.
- Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision, life, and disability insurance.
- The company regularly reviews and updates its health, welfare, and fringe benefit policies to ensure competitive offerings.
- Employees may also participate in the company’s 401(k) plan, with employer contributions where applicable.
- ConnectiveRx provides a flexible paid time off (PTO) policy for exempt employees, covering sick days, personal days, and vacations.
- PTO is determined based on an employee’s first year of service.
- Employees also receive eight standard company holidays and three floating holidays annually, with prorations applied in the first year.
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