Note: The job is a remote job and is open to candidates in USA. Integra LifeSciences is a company dedicated to creating change in healthcare. They are seeking a Director of Sales Operations who will oversee incentive compensation and sales channel planning, leading a team to ensure alignment with business strategies and drive desired sales behaviors.
Responsibilities
- Lead the global Incentive Compensation and Sales Channel Planning function within Commercial Operations, managing teams of managers and analysts that support all divisions and regions
- Define and oversee incentive compensation strategy for Direct, Dealer, and Distribution sales models, ensuring alignment with business objectives and sales behaviors
- Own territory and quota planning, including territory design, account alignment, and ongoing maintenance
- Direct distributor and dealer contract management, governance, and compliance in partnership with Legal and Finance
- Lead teams responsible for rebate and chargeback administration, including program setup, validation, processing, dispute resolution, and payment accuracy
- Establish and manage end-to-end operational workflows supporting incentive pay, contracts, rebates, and chargebacks
- Partner cross-functionally with Sales Leadership, Finance, Legal, IT, and HR to ensure accuracy, efficiency, and scalability of programs
- Drive analytics, reporting, and performance insights to evaluate program effectiveness and inform decision-making
- Enhance processes, controls, and enabling technologies to improve automation, transparency, and compliance
- Develop and mentor global teams, fostering strong talent pipelines and consistent operating standards across geographies
Skills
- Bachelor's degree in Business, Finance, or related field
- 12+ years of progressive experience in commercial sales operations and incentive compensation planning
- Proven leadership experience in commercial sales operations within a global medical device or healthcare company
- Strong commercial mindset with a high degree of compliance and operational rigor
- Exceptional communication, collaboration, and stakeholder management skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Experience with Power BI, Oracle, Salesforce.com, and Sales Performance Management systems
- Knowledge of data visualization tools and analytics platforms
- MBA or advanced degree preferred
Benefits
- Medical
- Dental
- Vision
- Life insurance
- Short- and long-term disability
- Business accident insurance
- Group legal insurance
- Savings plan (401(k))
Company Overview