Note: The job is a remote job and is open to candidates in USA. E3n is a not-for-profit organization focused on supporting independent schools and families throughout the student lifecycle. They are seeking a detail-oriented Salesforce Systems Administrator to manage and optimize their Salesforce platform, ensuring its stability and performance while aligning enhancements with organizational goals.
Responsibilities
- Serve as the primary system administrator and owner of the Salesforce platform, including Sales Cloud, Service Cloud, Marketing Cloud, Pardot, and other relevant Salesforce products
- Own and help shape the Salesforce platform roadmap, aligning enhancements with organizational priorities and growth
- Act as a thought partner on how Salesforce should evolve as the organization scales, proactively identifying opportunities to improve scalability, usability, and cross-team effectiveness
- Manage user account setup and deactivation, including roles, profiles, permission sets, and license allocations
- Ensure appropriate system access, security, and compliance across all user groups
- Maintain clean, accurate, and reliable data through regular audits, deduplication, and data import/export activities
- Perform data operations using tools such as Data Loader and Data Import Wizard
- Support data governance practices that promote consistency, accuracy, and responsible data use
- Design, build, and maintain custom reports and dashboards to support data-driven decision-making across departments
- Partner with stakeholders to ensure reporting aligns with business needs and delivers actionable insights
- Create and maintain automated workflows and system configurations using Salesforce Flow, Process Builder, and (where applicable) Apex
- Configure validation rules, custom objects, fields, page layouts, and related platform components to support scalable solutions
- Continuously improve system efficiency by reducing manual processes and improving user experience
- Ensure the platform complies with internal data governance standards and external regulatory requirements
- Manage field-level security, audit logs, data visibility, and access controls to protect sensitive information
- Proactively monitor Salesforce performance and system health
- Identify, troubleshoot, and resolve technical issues to ensure platform stability and reliability
- Respond to issues with a strong sense of ownership and follow-through
- Manage and test system updates, Salesforce seasonal releases, and third-party app integrations
- Coordinate releases to minimize disruption and ensure compatibility across environments
- Support structured change management and communication around system updates
- Support and maintain integrations between Salesforce and other systems, including marketing platforms, finance systems, data warehouses, and external applications
- Partner with internal and external technical resources to design, implement, and troubleshoot integration workflows
- Ensure data flows are reliable, well-documented, and scalable
- Partner with business stakeholders to gather requirements, translate needs into scalable Salesforce solutions, and ensure alignment between technical functionality and business goals
- Develop training materials, conduct user training sessions, and provide ongoing support to drive adoption and effective use of the Salesforce platform
Skills
- Bachelor's degree in Information Systems, Computer Science, or a related field, or equivalent work experience in a Salesforce administrative role
- 3–5 years of hands-on experience as a Salesforce Administrator in a professional setting
- Salesforce Administrator Certification (ADM-201)
- Experience working within Agile or Scrum development methodologies
- Additional Salesforce certifications such as: Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant
- Familiarity with sandbox management, deployment processes, and version control tools
Benefits
- Medical, dental, and vision coverage
- A 403(b) retirement plan with employer contribution
- Generous paid time off
- Additional benefits designed to support employees’ health, financial well-being, and work-life balance
Company Overview
TalentED Advisors is a boutique talent management firm that specializes in working with nonprofits and social impact organizations — namely public schools and districts, colleges and universities, and nonprofits. It was founded in 2012, and is headquartered in New York, New York, US, with a workforce of 2-10 employees. Its website is https://talentedadvisors.com.