Note: The job is a remote job and is open to candidates in USA. CSI Companies is seeking an experienced Epic Resolute Professional Billing (PB) Analyst to support and optimize revenue cycle operations for a large healthcare organization. This role will focus on system build, support, and optimization of Epic PB functionality, ensuring accurate billing workflows, compliance, and efficient reimbursement processes.
Responsibilities
- Configure, build, and maintain Epic Resolute Professional Billing (PB) application components
- Support day-to-day PB operations, including troubleshooting issues and resolving system defects
- Analyze revenue cycle workflows and translate business requirements into Epic system solutions
- Monitor and manage billing work queues, claims edits, and charge capture processes
- Collaborate with revenue cycle, clinical, and IT teams to optimize billing performance and reduce denials
- Participate in system upgrades, enhancements, and ongoing optimization initiatives
- Develop and execute testing plans (unit, integration, UAT) for system changes
- Create and maintain documentation including workflows, build specifications, and user guides
- Provide end-user support and training to ensure proper system utilization
Skills
- Epic Resolute Professional Billing (PB) Certification (active)
- 3+ years of experience supporting Epic PB in a healthcare environment
- Strong understanding of revenue cycle processes (charge capture, claims, reimbursement)
- Experience with PB work queues, claims processing, and billing workflows
- Proven ability to troubleshoot and resolve system and workflow issues
- Strong analytical and problem-solving skills
- Excellent communication skills with both technical and non-technical stakeholders
- Experience with PB Claims and Community Connect environments
- Experience with Epic reporting tools (Reporting Workbench, Clarity, SlicerDicer)
- Prior experience supporting multi-site or enterprise healthcare systems
- Additional Epic certifications (HB, Cadence, Prelude)
Company Overview
Headquartered in Jacksonville, FL, CSI Companies partners with organizations nationwide to deliver solutions-focused workforce services. It was founded in 1994, and is headquartered in Jacksonville, Florida, US, with a workforce of 51-200 employees. Its website is https://csicompanies.com/.