[Remote] Inside Sales Account Specialist

Note: The job is a remote job and is open to candidates in USA. Ametros is changing the way individuals navigate healthcare by providing them with the tools and support necessary to make educated decisions on how to spend their medical funds. The Sales Operations Specialist primarily supports all aspects of sales for the company, focusing on client education and relationship management.

Responsibilities

• Provide timely pricing proposals and agreements upon request from clients
• Educate: Serve as a point of contact for all product and service inquiries related to Ametros
• Build and maintain relationships with new or established clients and assigned accounts and ensure their satisfaction throughout the entire sales process
• Participate in and follow up on sales calls when necessary
• Communicate with Members to educate them on our products to help them manage their medical treatment needs
• Focus on conversions/Meet outlined KPIs
• Configure and maintain Customer Relationship Management (CRM) system for all referrals
• Take part in sales trainings or mediations as necessary
• Generate ad hoc reports as needed
• Incoming and Outgoing phone calls are a requirement

Skills

• Strong Knowledge of Microsoft Office programs and Excel
• Additional computer skills, ability to navigate programs rapidly a must
• Interpersonal skills and comfort in building working relationships with co-workers
• Adaptability- the individual adapts to changes in the work environment, work load, or schedule
• Dependability- the individual is consistently at work and on time, follows instruction, and responds to management direction
• Ability to maintain a positive attitude and patience
• Excellent written and verbal communication skills with ability to adapt communication style depending on audience
• Aptitude for problem-solving- the individual identifies and resolves problems in a timely manner
• Ability to work independently and as part of a team
• A desire to continue to learn and improve both self and the organization
• Sales support mindset: you are comfortable overcoming objections
• Driven by both individual and team results
• Must be located on the West Coast or able to work west coast hours

Benefits

• Incentive compensation

Company Overview