Note: The job is a remote job and is open to candidates in USA. Concentrix is a forward-thinking global organization recognized for its inclusive culture and employee satisfaction. They are seeking a remote Inside Sales Representative for the automotive sector who will provide customer service support through inbound and outbound calls, close sales, and build client relationships while ensuring exceptional customer experiences.
Responsibilities
- Provide inbound and outbound customer support using a call flow guide
- Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills
- Use product knowledge, build client relationships, and find new ways to retain customers
- Be detail-oriented when it comes to sales of products and services
- Track, document, and retrieve information in databases
- Offer additional products and/or services with every sale
- Deliver expert customer experiences…with a smile
Skills
- 1+ year of proven hard sales experience (meeting quotas, working on commission, selling products and/or services)
- A strong understanding of the sales/selling process, building relationships, communication skills, negotiation techniques, and closing deals
- Open availability
- A high school diploma or GED
- A quiet, distraction-free environment to work from in your home
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Strong computer navigation skills and PC knowledge
- A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
- High Speed internet (no wireless/hotspots or satellite) and a smartphone
Benefits
- Medical, dental, and vision insurance
- Comprehensive employee assistance program (EAP)
- Registered retirement savings plan
- Paid time off and holidays
- Paid training days
- DailyPay enrollment option to access pay "early," when you want it
- Paid training and performance-based incentives
- Lucrative employee referral bonus opportunities
- Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- Work-from-home convenience
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
Company Overview
Concentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations. It was founded in 1983, and is headquartered in Newark, California, USA, with a workforce of 10001+ employees. Its website is https://www.concentrix.com.