Note: The job is a remote job and is open to candidates in USA. NSF is a leading organization in the food, nutrition, and wellness industries, providing independent testing, inspection, certification, and advisory services. They are seeking a Key Sales Account Manager to drive growth for their Food Claims business by building client relationships, expanding accounts, and ensuring client success through collaboration with internal teams.
Responsibilities
- Proactively build a robust sales pipeline to achieve monthly and quarterly targets
- Consistently meet or exceed sales goals
- Drive client revenue growth by identifying new service opportunities, including:
- Researching client product lines for potential cross-sell opportunities
- Evaluating client public financial reports and industry announcements for alignment with NSF services
- Identifying innovative solutions for potential development by NSF to expand client impact
- Resolve client concerns proactively and coordinate with teams to optimize service and satisfaction
- Ensure customer satisfaction by tracking feedback and collaborating with internal teams for smooth delivery
- Support cross-selling by aligning NSF services with client goals
- Develop account strategies and adapt to meet targets
- Support sales through RFPs, proposals, and client reviews
- Maintain accurate CRM records for effective reporting and forecasting
Skills
- Bachelor's degree in Business, Marketing, Environmental or Food Science, or a related field
- Knowledge of organic product regulations and consumer packaged goods marketing
- 5+ years in outbound sales, including pipeline development and CRM-driven sales management
- 3+ years managing client accounts, ideally in TIC (testing, inspection, certification) or technical services
- Proven ability to develop and execute lead generation or marketing strategies that build a pipeline of qualified leads
- Excellent interpersonal, communication, and organizational skills
- Proficient in CRM systems (Salesforce, HubSpot) and Microsoft Office Suite
- Skilled at managing multiple priorities and collaborating across teams
- Willingness to travel 35% or more, including international travel
Company Overview
Founded in 1944, NSF is committed to protecting and improving human health and the environment on a global scale. It was founded in 1944, and is headquartered in Ann Arbor, Michigan, USA, with a workforce of 1001-5000 employees. Its website is http://www.nsf.org.