Note: The job is a remote job and is open to candidates in USA. AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences. The Regional Engineering Manager provides leadership and direction for a regional engineering team, ensuring successful planning, design, and quality of audiovisual solutions while collaborating with sales and technical teams.
Responsibilities
- Lead, and develop a regional engineering team that triages, prioritizes, and delivers presales engineering support for all opportunities across the region, adapting quickly to shifting business needs
- Own regional performance by setting clear expectations, aligning goals to VP/Director-defined outcomes, and tracking performance metrics (KPIs and operational targets) to strengthen accountability, consistency, and continuous improvement
- Enforce and coach the local, regional and global technical community in creating aligned Standards & Best Practices, process, and communication. Maximizing commonality and collaboration on continual improvement while recognizing and providing for local variation
- Provide mentoring, coaching, and growth opportunities for engineering staff to strengthen technical capability, professionalism, and collaboration
- Manage and coach the scheduling, resource planning, and workload balancing of the engineering teams within the region
- Collaborate globally with Preferred Partners, and other members of our vendor management program, to foster high-value relationships, business growth, and to ensure AVI-SPL’s competitive edge in the market
- Collaborate and share feedback with peers and global Engineering leadership to foster alignment, process improvement, and community
- Monitor labor expenditures to ensure alignment with departmental and project level budgets
- Accountable for regional engineering financial performance, including labor efficiency, resource utilization, and contribution to revenue and margin targets
- Collaborate with regional sales and engineering leadership to meet; revenue commitments, gross margin targets, win rates and sales velocity. Aligning engineering resources, queue priorities, and bandwidth to consistently meet these objectives
- Collaborate and coach with sales leadership to refine the opportunity qualification and needs analysis deliverables from sales, ensuring engineers receive clear, actionable information to create tailored customer solutions efficiently
- Manage and coach office engagement with Preferred Partners to foster relationship building and ongoing education while ensuring efficient use of employees time
- Drive adoption, compliance, and continuous feedback on enterprise engineering standards and best practices defined by Engineering leadership
- Escalate gaps or improvement opportunities in standards to the Engineering Director for evaluation
- Manage and coach temporary Tiger Teams setup for high-impact or urgent challenges
- Engage in project design and labor plan reviews primarily in escalation scenarios, high-risk opportunities, or systemic issues impacting regional performance
- Enforce and coach AVI-SPL processes and deliverables, including associated deliverables, to ensure smooth transitions from pre-sales to post-sales, minimizing disruptions and ensuring project continuity
- Facilitate and coach post-project retrospectives, providing insights from the delivery team to inform and refine pre-sales strategies, deliverables, and the product portfolio
- This role manages regional engineering staff, which may include Engineering Managers, Engineering Supervisors, and Design Engineers
- Execute talent development strategies by coaching Engineering Managers and Supervisors, driving performance management, and implementing leadership development plans aligned with Director-defined frameworks
- Provide training to internal departments as necessary on new technologies, tools and processes
- Provide mentorship and professional development opportunities to enhance team capabilities
- Develop and share strategies to attract and retain additional skilled candidates
- Manage key regional client and partner relationships to support delivery excellence and regional growth. Escalate and partner with Director on enterprise-level or strategic accounts
- Represent AVI-SPL, as requested by leadership, at select regional events and interface with technical leadership to foster relationships and identify opportunities
- Build long-term relationships within the team and among peers by creating an environment of accomplishment, encouragement and innovation
- Mentor teams on effective engineering approaches for our fast-paced environment
- Drive a strong customer service mind-set within the internal technical community
- Model and enhance an environment of accountability amongst the engineering community
- Travel, as requested by leadership, to select industry events and regional offices at times to directly interface with leadership and team members on an as needed basis
- Participate in ad hoc projects critical to organizational strategy
- Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives
Skills
- Ability to lead with confidence and create alignment amongst various departments within a large organization
- Ability to direct a team towards a cohesive set of strategic objectives and maintain efficient timelines in the completion of tasks
- Ability to understand and leverage existing company systems to provide solutions to the business and recommend new systems when required
- Proven ability to contribute in substantial ways towards or lead operational initiatives with a results-oriented approach
- Ability to build internal and client-facing relationships
- Demonstrate leadership and management skills in a team-oriented, collaborative environment
- Exceptional strategic thinking and structured problem-solving skills
- Excellent presentation skills and adept at articulating ideas in front of Executive stakeholders from AVI-SPL, Customers, Manufacturers and Third-Party Service Providers
- Excellent capability to multi-task, while adapting to changing priorities
- Ability to negotiate conflict and maintain constructive working relationships with employees at all levels of the organization
- Excellent communication and interpersonal skills, both verbal and written
- Proficient in various business productivity systems
- Proficient with Microsoft 365 Products and Office (Word, Excel, Outlook, etc.)
- Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standards
- Extensive knowledge of AV industry trends, standards, and customer expectations
- 5+ years in a direct leadership role
- Minimum of 4-year engineering degree or comparable industry experience is required
- 10+ years engineering experience required
- CTS-D or similar certifications are preferred
- Demonstrated experience understanding and executing technical strategies and processes, resulting in exceeding business targets
Benefits
- Medical benefits, including vision and dental
- Paid holidays and PTO
- Enjoyable and dynamic company culture
- Training and professional development opportunities
Company Overview