Note: The job is a remote job and is open to candidates in USA. Dynatron Software, Inc. is transforming the automotive service industry with intelligent SaaS solutions. They are seeking a detail-driven, proactive Marketing Coordinator to ensure accuracy and operational excellence across their Marketing Coaching organization, preparing insights and supporting coaches with necessary materials.
Responsibilities
- Review all weekly and monthly performance reports to validate accuracy, identify discrepancies, and ensure issues are routed to MarketSmart Support ahead of client coaching calls
- Prepare and deliver insights for ongoing or ad-hoc reporting requests to support coaching teams and specialty clients
- Assist with training materials and provide level-one support for new or existing coaches, including help navigating AMMS, reporting tools, and marketing workflows
- Request and coordinate new AMMS logins for incoming coaches
- Provide insights and reporting for MarketSmart clients not currently enrolled in PriceSmart products
- Assign coaches to new accounts and coordinate creation and delivery of client logins prior to welcome calls
- Ensure coaches have all necessary materials to deliver a seamless onboarding experience
- Prepare and process cancellation requests submitted by coaches
- Assist with coach transitions, including increased ad-hoc support, client engagement outreach, and documentation for Client Success Leaders to support migration
- Maintain accurate, organized records through CRM tools, Google Docs, and internal systems
- Build and maintain a strong understanding of Dynatron’s software solutions, product workflows, and automotive marketing concepts
- Assist with special projects and additional tasks assigned by leadership
- Collaborate cross-functionally and support teammates as needed to maintain a high-performance operational environment
Skills
- 1-2 years of customer service or operations experience; dealership marketing experience is a plus
- Strong proficiency with Microsoft Windows and Microsoft Office, with the ability to learn new software programs quickly
- Excellent verbal and written communication skills with a polished, professional presence
- Ability to type at least 30 WPM and maintain high levels of accuracy and organization
- Strong critical thinking, problem-solving, and analytical skills
- A collaborative team player with a proactive mindset and strong initiative
- Ability to follow established processes and instructions, both written and verbal
- Comfort working independently while managing multiple priorities with minimal supervision
- Flexibility and adaptability in a fast-paced, rapidly evolving environment, with the ability to meet tight deadlines
- Dealership marketing experience
Benefits
- Comprehensive health, vision, and dental insurance
- Employer-paid disability and life insurance
- 401(k) with competitive company match
- Flexible vacation policy and 9 paid holidays
- Remote-first culture
Company Overview
Dynatron Software delivers a measurable performance advantage for automotive Fixed Operations by cutting through the data fog and turning complex information into a clear, actionable strategy. It was founded in 1997, and is headquartered in Richardson, Texas, USA, with a workforce of 201-500 employees. Its website is https://www.dynatronsoftware.com/.