Note: The job is a remote job and is open to candidates in USA. enkompas Technology Solutions is seeking a Netsmart Bells AI Consultant to serve as a subject matter expert for their Bells AI platform, focusing on supporting healthcare providers with AI-powered clinical documentation solutions. The role involves training, workflow analysis, and client relationship management to enhance documentation quality and clinician efficiency.
Responsibilities
- Support implementation and adoption of Bells AI solutions within healthcare organizations
- Train clinicians, administrative staff, and end users on Bells AI workflows and best practices
- Analyze clinical documentation processes and recommend workflow improvements
- Assist clients in configuring and optimizing Bells AI functionality
- Collaborate with vendor and client product, engineering, implementation, and support teams to resolve client issues
- Conduct demonstrations, presentations, and educational sessions for clients and stakeholders
- Monitor client utilization and adoption metrics to drive successful outcomes
- Gather client feedback and communicate enhancement opportunities to product teams
- Ensure compliance with healthcare documentation standards, regulations, and organizational policies
- Support change management initiatives during AI technology adoption
- Maintain strong relationships with clinical leadership and operational stakeholders
Skills
- Bachelor's degree in Nursing, Health Information Management, Healthcare Administration, Clinical Informatics, or related field
- Clinical experience in behavioral health, post-acute care, human services, or healthcare operations
- Experience with Netsmart's product Bells Ai and either myEvolv/myAvatar
- Strong communication, presentation, and training skills
- Ability to work directly with clients and cross-functional teams
- Experience with healthcare technology implementations or SaaS solutions
- Experience with AI-assisted clinical documentation tools
- Clinical informatics certification
- Knowledge of healthcare workflow optimization and change management
- Experience in healthcare IT consulting, implementation, or client success roles
- Familiarity with Netsmart EHR platforms and healthcare interoperability standards
Company Overview
enkompas Technology Solutions provides strategically aligned business and technology services to the enterprise market. It was founded in 1997, and is headquartered in Pittsburgh, Pennsylvania, USA, with a workforce of 51-200 employees. Its website is https://www.enkompas.com/.