Note: The job is a remote job and is open to candidates in USA. Cuein AI is focused on enhancing customer experience through advanced AI solutions, particularly utilizing large language models. They are seeking a Data Scientist to tackle complex problems in the LLM/NLP/NLU space, managing the full Data Science lifecycle to develop impactful models and solutions.
Responsibilities
- Apply your ML/NLP/LLM expertise to propose and develop models and solutions to make commercial business impact
- Be responsible for the full Data Science lifecycle from conception to prototyping, testing, deploying, and measuring the overall business value of models
- Evaluate short & long term goals for various solutions and help the team make the right choices based on requirements, current timelines and effort vs results analysis
- Work with engineering teams to develop automated pipelines to perform different stages of the model life cycle and help with building scalable solutions to work with large amounts of data
- Contribute towards building a solid foundation in terms of tools, components, datasets in the active area of research on large scale multi-turn conversation analysis
Skills
- A startup mindset, biasing towards thoughtful action with minimal direction
- Great curiosity about the latest ML research
- Excellent communication skills, especially when it comes to sharing results of your research and experiments with your team in order to inform product development
- Hands-on experience with popular ML frameworks (like PyTorch, TensorFlow, Keras)
- Strong skills with Python and experience with technologies like LLMs, BERT transformers and relevant NLP libraries ( NLTK, spaCy etc)
- Experience working with ML related services in AWS, Google Cloud, or Microsoft Azure
Benefits
- Flexible family-friendly, work-from-anywhere arrangements
- Competitive salary and equity package
- Benefits plan
- Unlimited PTO
- Committed to supporting the personal and career growth of everyone at the company
Company Overview
Cuein is a co-pilot for customer experience teams that unifies all customer support data in one place, and answers any kind of question with generative AI. It was founded in 2021, and is headquartered in Belmont, California, USA, with a workforce of 2-10 employees. Its website is https://cuein.ai.