Note: The job is a remote job and is open to candidates in USA. Donyati is seeking an Oracle ERP Business/Operations Analyst to support post-go-live Oracle operations. The role involves evaluating operational processes, analyzing data, and facilitating alignment between business and IT teams to ensure smooth operational models.
Responsibilities
- Assess schedules, action logs, RAID (Risks, Assumptions, Issues, Dependencies) trackers, and meeting documentation for stabilization efforts
- Ensure cross-team deliverables are aligned with timelines and escalation paths are clearly defined
- Analyze existing Oracle-enabled business processes across functions such as HR, Finance, and Procurement
- Support the development of operational models for service delivery, process ownership, SLAs, and resource needs
- Assist in the creation of playbooks, swimlane diagrams, and RACI matrices
- Collect and analyze data from Oracle SaaS platforms, ticketing systems, and manual trackers
- Identify process inefficiencies, user friction points, and underutilized functionality
- Support root cause analysis and present findings through dashboards, summaries, and reports
- Prepare meeting materials and manage documentation workflows
- Update SOPs and maintain centralized documentation repositories
- Ensure accurate communication of timelines, process changes, and ownership across teams
- Act as a liaison between business operations teams and technical teams
- Ensure operational models are executable and aligned with system capabilities
- Track enhancement requests and ensure business requirements are clearly translated
Skills
- Experience with Oracle ERP systems
- Strong analytical skills to evaluate operational processes and data
- Ability to support operational models and facilitate alignment between business and IT teams
- Experience in assessing schedules, action logs, and RAID trackers
- Ability to analyze existing business processes across functions such as HR, Finance, and Procurement
- Experience in developing operational models for service delivery and process ownership
- Ability to create playbooks, swimlane diagrams, and RACI matrices
- Experience in collecting and analyzing data from Oracle SaaS platforms and ticketing systems
- Ability to identify process inefficiencies and user friction points
- Experience in supporting root cause analysis and presenting findings
- Ability to prepare meeting materials and manage documentation workflows
- Experience in updating SOPs and maintaining documentation repositories
- Strong communication skills to ensure accurate communication of timelines and process changes
- Ability to act as a liaison between business operations teams and technical teams
- Experience in tracking enhancement requests and translating business requirements
Company Overview
Donyati provides data analytics, enterprise performance management and ERP consulting services. It was founded in 2015, and is headquartered in Detroit, Michigan, USA, with a workforce of 201-500 employees. Its website is https://www.donyati.com/.Company H1B Sponsorship
Donyati has a track record of offering H1B sponsorships, with 1 in 2026, 3 in 2025, 11 in 2024, 7 in 2023, 8 in 2022, 5 in 2021, 7 in 2020. Please note that this does not guarantee sponsorship for this specific role.