Note: The job is a remote job and is open to candidates in USA. Loop is an ecommerce software company serving over 5,000 of the best brands on Shopify. They are seeking a Partner Marketing Manager to own partner enablement and communications, working cross-functionally to translate Loop's product story into formats partners can use.
Responsibilities
- Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one-pagers, battle cards, demo narratives, and tech integration enablement (internal and external)
- Develop Claude skills and templates that scale how Partner Managers and partners create assets, respond to merchant questions, and stay current on Loop's product
- Keep Loop top of mind through consistent, thoughtful touchpoints at scale: newsletters, product updates, and partner-facing communications that help maximize Loop’s value for their clients, drive referrals, and partner engagement
- Translate Loop's product roadmap and launches into partner-ready education. Show partners where Loop is headed so they can bring that story to their merchants
- Prioritizing, sourcing, and writing mutual customer case studies that focus on data to demonstrate the value of Loop + partners
- Triage and turn around ad-hoc partner marketing requests from Partner Managers and partners themselves with speed and quality
- Support planning and execution of partner-focused events, including Loop's annual Partner Summit, partner dinners, and relationship-building moments
Skills
- 3+ years of experience in marketing, experience with partner marketing or enablement is a plus
- Experience with a SaaS company or agency with ecommerce clients in the Shopify ecosystem is a plus
- You default to action, and don't let perfection stop you from shipping quickly (while holding yourself and others to a high standard)
- Strong project management skills and the ability to juggle multiple stakeholders and ad-hoc requests without dropping the ball
- A natural curiosity with AI and other new technologies
- You've experimented with tools for workflow automation, content acceleration, and skill-building (bonus points if you've built a Claude skill before)
- A maker's instinct. You love turning complex product information into clean, consumable assets that other people can actually use
- A storyteller who's fluent in data. You get excited about bringing technical product stories to life, and you reach for data to show impact: what shipped, what landed, and what changed because of it
- Strong alignment with Loop's core values: own the outcome, make merchants successful, courage over comfort, and be a human first
- Excellent written and verbal communication skills
Benefits
- Medical, dental, and vision insurance
- Flexible PTO
- Company holidays
- Sick & safe leave
- Parental leave
- 401k
- Monthly wellness benefit
- Home workstation benefit
- Phone/internet benefit
- Equity
Company Overview
Loop is a return portal that automated all the returns and refunds of products. It was founded in 2017, and is headquartered in Columbus, Ohio, USA, with a workforce of 201-500 employees. Its website is https://www.loopreturns.com.