Note: The job is a remote job and is open to candidates in USA. The Outreach Team is a firm that specializes in face-to-face canvassing, partnering with organizations to solve significant societal issues. They are seeking a Payroll Training & Operations Coordinator responsible for leading training programs, managing payroll processes, and ensuring data accuracy within administrative functions.
Responsibilities
- Lead all training for new Admin Directors across the country during office launches
- Develop and facilitate comprehensive training programs including Basic Admin Training, Payroll Training, and FPOW Training
- Shadow and provide hands-on training with new Admin Directors during their first payroll cycle
- Create and maintain training materials, process documentation, and guides for administrative processes
- Establish positive relationships with project leadership to ensure smooth administrative functions
- Continually evaluate and improve training programs to ensure trainees successfully learn the content and can apply it effectively
- Work with Admin, Recruitment and Systems teams to ensure quality of new hire packets and data for onboarding
- Oversee the discrete task portions of the biweekly payroll process for hourly staff including onboarding, offboarding, and transfers
- Responsible for bottom lining the quality of data used for the payroll processes
- Drive development and innovation of administrative processes and systems
- Help develop cleaner data in the upload processes in conjunction with the recruitment department
- Train admin and field staff on new systems or upgrades as we make more efficient or effective processes
- Work with team members, Recruitment and Systems teams, as well as directly with new hires, to ensure and improve quality of data
- Ensure proper coding of hourly employees with appropriate state and local tax codes
- Ensure streamlined processes for adding new staff to company systems (GSuite, Slack, etc)
Skills
- Demonstrated experience in training and developing staff; Excellent Team Builder
- Significant experience designing and delivering effective training programs
- Fluency in G Suite, particularly Google Sheets
- Project Manager/Administrative mindset – being organized, responsive, able to create thoughtful and thorough plans, and consistently hit outlined deadlines
- Extremely detail-oriented: ability to catch small and large errors that most people miss
- Demonstrated experience centering equity and justice in your work
- Ability to manage multiple priorities and adapt to changing circumstances
- Strong communication skills and ability to explain complex processes clearly
- Experience scaling teams and operations to meet growth demands
- Proven ability to forecast resource needs and staff accordingly
- ADP experience
- Experience with payroll systems and processes
- Background in managing remote teams
- Experience with troubleshooting technical issues related to HR systems
- Experience developing training materials for different learning styles
- Success in building teams that can quickly scale up or pivot as organizational needs change
Benefits
- Fully paid health care
- Vacation and sick days
Company Overview